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List of AI customer support companies

List of AI customer support companies
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Companies where
Industry
is
Artificial Intelligence (AI)Artificial Intelligence (AI)
and
Industry
is
Customer supportCustomer support
Name
Description
Industry
Official Website
Location
Google
Google

Google is a technology company best known for its search engine. It was founded in 1998 and is headquartered in Mountain View, California.

Information infrastructure
Information infrastructure
Adtech
Adtech
Advertising
Advertising
Search engine (computing)
Search engine (computing)
Smart speaker
Smart speaker
Customer support
Customer support
Customer service
Customer service
Customer experience
Customer experience
Customer success
Customer success
Sleep
Sleep
Wireless mesh network
Wireless mesh network
‌
Voice Translation
Information technology
Information technology
Headphones
Headphones
Internet
Internet
Technology
Technology
Real-time bidding
Real-time bidding
‌
Document management system
‌
DevOps
Question answering
Question answering
Spectrum management
Spectrum management
Quantum communication
Quantum communication
Natural language processing (NLP)
Natural language processing (NLP)
Web search engine
Web search engine
Electronic design automation
Electronic design automation
Assistive technology
Assistive technology
Smart notification management
Smart notification management
Wireless router
Wireless router
Telecommunications
Telecommunications
Software
Software
Differential privacy
Differential privacy
Augmented reality
Augmented reality
Eyewear
Eyewear
Augmented reality glasses
Augmented reality glasses
Artificial Intelligence (AI)
Artificial Intelligence (AI)
Finance
Finance
Quantum computing
Quantum computing
Financial technology
Financial technology
Optical Character Recognition (OCR)
Optical Character Recognition (OCR)
Machine translation
Machine translation
Translation
Translation
Internet of things (IoT)
Internet of things (IoT)
Wearable technology
Wearable technology
Quantum technology
Quantum technology
Smartphone
Smartphone
‌
Foldable smartphone
google.comabout.google
San Francisco
San Francisco
Mountain View, Contra Costa County, California
Mountain View, Contra Costa County, California
Mountain View, California
Mountain View, California
California
California
Florida
Florida
Miami
Miami
United States
United States
Googleplex
Googleplex
Amazon
Amazon

Amazon is a multinational technology company focusing in e-commerce and cloud computing.

Information infrastructure
Information infrastructure
E-commerce
E-commerce
Smart speaker
Smart speaker
Customer support
Customer support
Customer service
Customer service
Customer experience
Customer experience
Customer success
Customer success
‌
Live streaming
Augmented reality
Augmented reality
Online Grocery
Online Grocery
Delivery (commerce)
Delivery (commerce)
‌
Robot-enabled delivery
Sleep
Sleep
‌
Web service
Web hosting service
Web hosting service
Retail
Retail
Headphones
Headphones
Voicification
Voicification
Open source management
Open source management
Question answering
Question answering
Natural language processing (NLP)
Natural language processing (NLP)
Search engine (computing)
Search engine (computing)
Web search engine
Web search engine
Electronic design automation
Electronic design automation
Order fulfillment
Order fulfillment
Cloud computing
Cloud computing
Assistive technology
Assistive technology
Smart notification management
Smart notification management
Artificial Intelligence (AI)
Artificial Intelligence (AI)
Robotics
Robotics
Technology
Technology
Entertainment
Entertainment
AI safety
AI safety
amazon.com
Seattle
Seattle
New York City
New York City
Boston
Boston
Washington (state)
Washington (state)
Dublin
Dublin
Gdańsk
Gdańsk
London
London
United States
United States
Canada
Canada
IBM
IBM

IBM is an American multinational technology and consulting corporation.

Computer hardware
Computer hardware
IT service management
IT service management
Information technology consulting
Information technology consulting
Information technology
Information technology
Quantum photonics
Quantum photonics
Business intelligence (BI)
Business intelligence (BI)
Compliance
Compliance
Quantum technology
Quantum technology
ETL
ETL
Version Control System
Version Control System
Cybersecurity
Cybersecurity
Quantum cryptography
Quantum cryptography
Electronics
Electronics
Nanotechnology
Nanotechnology
Software
Software
Edge computing
Edge computing
Data science
Data science
Customer support
Customer support
Customer service
Customer service
Customer experience
Customer experience
Customer success
Customer success
Smart speaker
Smart speaker
Zero-knowledge proof
Zero-knowledge proof
Fitness
Fitness
Healthcare
Healthcare
Health information technology
Health information technology
‌
Action sports
‌
Service Mesh
Cloud computing security
Cloud computing security
Video production
Video production
Synthetic Media
Synthetic Media
ModelOps
ModelOps
Network service
Network service
Chat (industry)
Chat (industry)
‌
Voice Translation
Business development
Business development
Cloud computing
Cloud computing
Marketing
Marketing
Distributed SQL Query Engine
Distributed SQL Query Engine
Computer Vision
Computer Vision
Voicification
Voicification
‌
Network monitoring
‌
Data mapping
‌
Data discovery
Data anonymization
Data anonymization
Privacy engineering
Privacy engineering
Parking
Parking
Smart building
Smart building
Question answering
Question answering
Spectrum management
Spectrum management
Quantum communication
Quantum communication
Electronic design automation
Electronic design automation
Smart notification management
Smart notification management
Wireless router
Wireless router
Telecommunications
Telecommunications
Blockchain
Blockchain
Application programming interface (API)
Application programming interface (API)
API as a product
API as a product
Photonics
Photonics
Artificial Intelligence (AI)
Artificial Intelligence (AI)
Technology
Technology
Quantum computing
Quantum computing
Natural language processing (NLP)
Natural language processing (NLP)
Machine translation
Machine translation
Translation
Translation
Generative AI
Generative AI
Digital health
Digital health
Internet of things (IoT)
Internet of things (IoT)
Blockchain and cryptocurrency
Blockchain and cryptocurrency
‌
Data management
Data lake
Data lake
careers.ibm.comibm.comibm.com/nl-en
‌
Armonk, New York
New York
New York
Poughkeepsie, New York
Poughkeepsie, New York
United States
United States
New York City
New York City
Zendesk
Zendesk

Zendesk is a customer service software company developing solutions for customer relationships and customer service founded in 2007 by Morten Primdahl.

Help desk
Help desk
Customer service
Customer service
Software as a service (SaaS)
Software as a service (SaaS)
Software
Software
Productivity software
Productivity software
Customer support
Customer support
‌
Knowledge management tool
Knowledge management (KM)
Knowledge management (KM)
‌
Issue tracking system
Human connectivity
Human connectivity
Cloud computing
Cloud computing
Artificial Intelligence (AI)
Artificial Intelligence (AI)
Business intelligence (BI)
Business intelligence (BI)
Technology
Technology
Enterprise software
Enterprise software
CRM
CRM
fr.bimeanalytics.comzendesk.co.jpzendesk.com
San Francisco
San Francisco
France
France
LumenVox
LumenVox

LumenVox develops voice biometric authentication, speech recognition, and Text-to-Speech technology for various speech automation applications, such as IVRs.

Customer support
Customer support
Customer service
Customer service
Customer experience
Customer experience
Customer success
Customer success
Smart speaker
Smart speaker
Speech recognition
Speech recognition
‌
Voice recognition
Artificial Intelligence (AI)
Artificial Intelligence (AI)
Biometrics
Biometrics
‌
Voice biometrics
Telecommunications
Telecommunications
Technology
Technology
lumenvox.com
San Diego
San Diego
California
California
Cognigy
Cognigy

Cognigy is a developer of conversational AI services and products for enterprise customer contact centers.

Natural language processing (NLP)
Natural language processing (NLP)
Artificial Intelligence (AI)
Artificial Intelligence (AI)
Customer support
Customer support
Chat (industry)
Chat (industry)
Software as a service (SaaS)
Software as a service (SaaS)
Customer service
Customer service
No-code / low-code development
No-code / low-code development
Technology
Technology
Generative AI
Generative AI
‌
Conversational AI
‌
AI text generation
‌
Sales and Marketing
cognigy.com
San Francisco
San Francisco
Düsseldorf
Düsseldorf
London
London
Sydney
Sydney
Tokyo
Tokyo
Málaga
Málaga
Dubai
Dubai
Seoul
Seoul
Germany
Germany
Intercom (company)
Intercom (company)

Intercom is a technology company developing and providing a communications platform for web and mobile businesses to interact with customers.

Software as a service (SaaS)
Software as a service (SaaS)
Communication
Communication
Customer service
Customer service
‌
Marketing automation
Software
Software
Productivity software
Productivity software
Customer support
Customer support
Internet
Internet
Enterprise software
Enterprise software
Cloud computing
Cloud computing
Smart notification management
Smart notification management
‌
Push Notification
Artificial Intelligence (AI)
Artificial Intelligence (AI)
Chat (industry)
Chat (industry)
Technology
Technology
‌
Customer relationship management (CRM)
intercom.com
San Francisco
San Francisco
California
California
United States
United States
London
London
Dublin
Dublin
Sydney
Sydney
Observe.AI
Observe.AI

Observe.AI is the creator of an AI platform for call centers.

Deep learning
Deep learning
Enterprise software
Enterprise software
Artificial Intelligence (AI)
Artificial Intelligence (AI)
Customer support
Customer support
Customer service
Customer service
Customer experience
Customer experience
Customer success
Customer success
Smart speaker
Smart speaker
Speech recognition
Speech recognition
Natural language processing (NLP)
Natural language processing (NLP)
‌
Telephone Call Centers
‌
Quality assurance
Generative AI
Generative AI
Machine learning
Machine learning
Technology
Technology
Software
Software
observe.ai
San Francisco
San Francisco
United States
United States
Baidu Research
Baidu Research

Baidu Research is the research wing of Baidu that focuses in artificial intelligence.

Artificial Intelligence (AI)
Artificial Intelligence (AI)
Customer support
Customer support
Customer service
Customer service
Customer experience
Customer experience
Customer success
Customer success
Smart speaker
Smart speaker
Quantum computing
Quantum computing
Technology
Technology
Machine learning
Machine learning
Computer Vision
Computer Vision
‌
Computational biology
Robotics
Robotics
Deep learning
Deep learning
Data science
Data science
research.baidu.com
Sunnyvale, California
Sunnyvale, California
Beijing
Beijing
China
China
Agent IQ
Agent IQ

Agent IQ is a company that offers a personal digital platform powered by AI to enhance communication and engagement between banks, credit unions, and their customers.

Software as a service (SaaS)
Software as a service (SaaS)
Customer service
Customer service
Digital marketing
Digital marketing
Artificial Intelligence (AI)
Artificial Intelligence (AI)
Customer support
Customer support
Cloud computing
Cloud computing
Software
Software
Technology
Technology
Machine learning
Machine learning
Financial technology
Financial technology
agentiq.comvimeo.com/agentiq
San Francisco
San Francisco
California
California
Spatial (company)
Spatial (company)

Spatial supplies a social understanding of location, founded by Griffin Morris, Lyden Foust and Will Kiessling.

‌
Geographic data and information
Artificial Intelligence (AI)
Artificial Intelligence (AI)
Virtual reality
Virtual reality
User interface design
User interface design
Augmented reality
Augmented reality
Geospatial intelligence
Geospatial intelligence
Design
Design
Web design
Web design
Technology
Technology
Customer support
Customer support
Commercial real estate
Commercial real estate
spatial.ai
Cincinnati
Cincinnati
IFlytek
IFlytek

iFLYTEK (科大讯飞) is a software enterprise dedicated to the research of intelligent speech and language technologies.

Artificial Intelligence (AI)
Artificial Intelligence (AI)
Information technology
Information technology
Customer support
Customer support
Customer service
Customer service
Customer experience
Customer experience
Customer success
Customer success
Smart speaker
Smart speaker
Audio
Audio
Synthetic Media
Synthetic Media
‌
Voice Translation
Biometrics
Biometrics
‌
Voice biometrics
Technology
Technology
Machine learning
Machine learning
Generative AI
Generative AI
Machine translation
Machine translation
Speech recognition
Speech recognition
iflytek.com
Hefei
Hefei
Solvvy
Solvvy

Solvvy is a machine-learning based company that works on improving customer experience.

CRM
CRM
Customer experience
Customer experience
Natural language processing (NLP)
Natural language processing (NLP)
‌
Customer relationship management (CRM)
Artificial Intelligence (AI)
Artificial Intelligence (AI)
Service (economics)
Service (economics)
Customer service
Customer service
Software
Software
Machine learning
Machine learning
‌
Self-service
Customer support
Customer support
Productivity software
Productivity software
Business software
Business software
Automation
Automation
Software as a service (SaaS)
Software as a service (SaaS)
Information technology
Information technology
Internet
Internet
Technology
Technology
Chatbot
Chatbot
solvvy.com
San Mateo, California
San Mateo, California
Palo Alto, California
Palo Alto, California
California
California
Burlingame, California
Burlingame, California
Preact
Preact

Preact is a company founded in 2012 by Cory Watilo.

Predictive analytics
Predictive analytics
‌
Data mining
Machine learning
Machine learning
Customer support
Customer support
Software as a service (SaaS)
Software as a service (SaaS)
Artificial Intelligence (AI)
Artificial Intelligence (AI)
Technology
Technology
Software
Software
Analytics
Analytics
Customer service
Customer service
Business software
Business software
Enterprise software
Enterprise software
Big data
Big data
Productivity software
Productivity software
‌
Technology, Information and Internet
preact.com
San Francisco
San Francisco
California
California
United Kingdom
United Kingdom
Control4
Control4

Control4 is a smart home and artificial intelligence company.

Customer support
Customer support
Customer service
Customer service
Customer experience
Customer experience
Customer success
Customer success
Smart speaker
Smart speaker
Home automation
Home automation
Smart home
Smart home
Automatic Doors
Automatic Doors
Smart building
Smart building
Automation
Automation
Artificial Intelligence (AI)
Artificial Intelligence (AI)
Internet of things (IoT)
Internet of things (IoT)
Technology
Technology
control4.com
Utah
Utah
Salt Lake City
Salt Lake City
HeedX
HeedX

HeedX is an artificial Intelligence company building messaging convergence platform founded in 2016.

Social media marketing
Social media marketing
Customer support
Customer support
Artificial Intelligence (AI)
Artificial Intelligence (AI)
Machine learning
Machine learning
Software development
Software development
Software
Software
Technology
Technology
heedx.fr
Paris
Paris
Cresta
Cresta

Cresta leverages artificial intelligence to help sales and service agents improve the quality of their customer service.

Artificial Intelligence (AI)
Artificial Intelligence (AI)
Customer service
Customer service
Human resource management
Human resource management
AIOps
AIOps
AGI Laboratory
AGI Laboratory
Generative AI
Generative AI
Machine learning
Machine learning
Deep learning
Deep learning
Technology
Technology
Customer support
Customer support
Software as a service (SaaS)
Software as a service (SaaS)
cresta.com
Palo Alto, California
Palo Alto, California
DeepGram
DeepGram

Deepgram is an AI Speech Platform that provides developers with a simple to use Speech-to-Text API

Business analytics
Business analytics
Audio
Audio
Artificial Intelligence (AI)
Artificial Intelligence (AI)
Customer support
Customer support
Customer service
Customer service
Customer experience
Customer experience
Natural language processing (NLP)
Natural language processing (NLP)
Speech recognition
Speech recognition
‌
Voice recognition
Deep learning
Deep learning
Biometrics
Biometrics
Generative AI
Generative AI
Machine learning
Machine learning
Technology
Technology
Analytics
Analytics
deepgram.com
San Francisco
San Francisco
Mountain View, California
Mountain View, California
PlayVox
PlayVox

PlayVox is a customer service quality monitoring software developed to improve the customer experience.

Software as a service (SaaS)
Software as a service (SaaS)
Enterprise software
Enterprise software
Customer service
Customer service
Customer experience
Customer experience
Customer support
Customer support
Customer success
Customer success
Smart speaker
Smart speaker
Cloud computing
Cloud computing
Software
Software
Coaching
Coaching
Sales
Sales
Gamification
Gamification
Artificial Intelligence (AI)
Artificial Intelligence (AI)
Technology
Technology
arcaris.complayvox.com
California
California
Sunnyvale, California
Sunnyvale, California
Josh.ai
Josh.ai

Josh.ai is a company developing automated systems for households.

Speech recognition
Speech recognition
Machine learning
Machine learning
Home automation
Home automation
Artificial Intelligence (AI)
Artificial Intelligence (AI)
Customer support
Customer support
Customer service
Customer service
Customer experience
Customer experience
Customer success
Customer success
Smart speaker
Smart speaker
Smart home
Smart home
Technology
Technology
josh.ai
Denver
Denver
Los Angeles
Los Angeles
Colorado
Colorado
Inbenta
Inbenta

Artificial intelligence company providing AI-powered chatbots and semantic search to boost self-service and e-commerce conversions.

Artificial Intelligence (AI)
Artificial Intelligence (AI)
Natural language processing (NLP)
Natural language processing (NLP)
‌
Contextual Chatbot
E-commerce
E-commerce
Knowledge management (KM)
Knowledge management (KM)
‌
Knowledge management tool
Software
Software
Information technology
Information technology
Customer support
Customer support
Speech recognition
Speech recognition
Content management
Content management
Chat (industry)
Chat (industry)
Recruitment
Recruitment
Technology
Technology
Software as a service (SaaS)
Software as a service (SaaS)
inbenta.cominbenta.com/en
‌
Foster City, California
United States
United States
San Mateo, California
San Mateo, California
California
California
Sunnyvale, California
Sunnyvale, California
Five9 Inc.
Five9 Inc.

Five9 is a cloud contact center software company.

Enterprise software
Enterprise software
Customer support
Customer support
Customer service
Customer service
Customer experience
Customer experience
Customer success
Customer success
Smart speaker
Smart speaker
Cloud computing
Cloud computing
Cloud management
Cloud management
Artificial Intelligence (AI)
Artificial Intelligence (AI)
Biometrics
Biometrics
‌
Voice biometrics
Software
Software
Technology
Technology
Software as a service (SaaS)
Software as a service (SaaS)
five9.com
San Ramon, California
San Ramon, California
Conversica
Conversica

Conversica is a company that provides Intelligent Virtual Assistants and helps organizations to attract, acquire and grow customers at scale.

Artificial Intelligence (AI)
Artificial Intelligence (AI)
Machine learning
Machine learning
Natural language processing (NLP)
Natural language processing (NLP)
Software
Software
Enterprise software
Enterprise software
‌
SAASA
‌
Marketing automation
‌
Virtual assistant
Technology
Technology
Software as a service (SaaS)
Software as a service (SaaS)
Customer support
Customer support
conversica.com
‌
Foster City, California
California
California
DigitalGenius
DigitalGenius

DigitalGenius is an artificial Intelligence company founded in 2014 by Dmitry Aksenov.

Deep learning
Deep learning
Customer service
Customer service
Artificial Intelligence (AI)
Artificial Intelligence (AI)
Enterprise software
Enterprise software
Software as a service (SaaS)
Software as a service (SaaS)
Software
Software
Technology
Technology
Machine learning
Machine learning
IT Services and IT Consulting
IT Services and IT Consulting
Customer support
Customer support
Retail
Retail
digitalgenius.com
London
London
United Kingdom
United Kingdom
TaskUs
TaskUs

TaskUs is a customer care and back office support company that helps companies provide exceptional experiences for their customers. TaskUs provides AI training and social network content moderation services.

Outsourcing
Outsourcing
Customer support
Customer support
Natural language processing (NLP)
Natural language processing (NLP)
Artificial Intelligence (AI)
Artificial Intelligence (AI)
Technology
Technology
taskus.com
Los Angeles
Los Angeles
United States
United States
San Antonio
San Antonio
Philippines
Philippines
Taiwan
Taiwan
India
India
Colombia
Colombia
Mexico
Mexico
...
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