Zendesk

Zendesk

Zendesk is a customer service software company founded by Morten Primdahl.

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Timeline

May 22, 2019

Zendesk acquires Smooch.

December 7, 2010

Zendesk raises a $19,000,000 series C round from Charles River Ventures and Matrix Partners.

August 17, 2009

Zendesk raises a $6,000,000 series B round from Charles River Ventures.

June 18, 2008

Zendesk raises a $500,000 seed round from Christoph Janz.

Funding rounds

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Funding type
Funding round amount (USD)
Funding round date
Investment
5 Results
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People

Name
Role
LinkedIn

Aakriti Sareen

Employee

Aaron Cottrell

Employee

Aaron Fair

Employee

Aaron Peschel

Employee

abdelhak chellioui

Employee

Adam Lobb

Employee

Adi Glasman

Employee

Adria Richards

Employee

Adrian McDermott

Employee

Akshara Chaturvedi

Employee

Alan Kane

Investor

Alex Voigt

Employee

Alexander Brown

Employee

Alexander Joseph

Employee

Alexandra Hein

Employee

Allan Thorvaldsen

Investor

Allan Verkhovski

Employee

Amardeep Dhillon

Employee

Amir Hadjihabib

Employee

Amy Ng

Employee

Ana Catarina Ferreira

Employee

Andraya Harris

Employee

Andrea Citta

Employee

Andrea Saez

Employee

Andreas Ubbe Dall

Employee

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Further reading

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Documentaries, videos and podcasts

Title
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Companies

Company
CEO
Location
Products/Services

News

Title0
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Ron Miller
March 4, 2020
TechCrunch
Like many technology companies, Zendesk made the tough decision to cancel its Zendesk Relate customer conference this week in Miami amid Covid-19 health concerns. That doesn't mean the announcements didn't happen though, even if the conference didn't, and today the company announced a major update to its Sunshine development platform. You may recall that the [...]
Steve O'Hear
February 24, 2020
TechCrunch
Chattermill, the London startup that offers what it calls a "customer understanding" platform that uses machine learning to gain scalable insights into customer feedback, has raised $8 million in Series A funding. Leading the round is DN Capital, alongside Ventech and btov Partners. Silicon Valley Bank also participated, in addition to a number of angel [...]
Romain Dillet
January 17, 2020
TechCrunch
Meet Harvestr, a software-as-a-service startup that wants to help product managers centralize customer feedback from various places. Product managers can then prioritize outstanding issues and feature requests. Finally, the platform helps you get back to your customers once changes have been implemented. The company just raised a $650,000 funding round led by Bpifrance with various [...]
Ron Miller
January 17, 2020
TechCrunch
Zendesk acquired Base CRM in 2018 to give customers a CRM component to go with its core customer service software. After purchasing the company, it changed the name to Sell, and today the company announced the launch of the new Sell Marketplace. Officially called The Zendesk Marketplace for Sell, it's a place where companies can [...]
J.M. Donaldson
November 13, 2019
TechCrunch
Extra Crunch members can receive six months of unlimited licenses for any combination of Zendesk Support, Talk, Chat, and Guide, and Sell products, for free.
FOSSA
September 16, 2019
www.prnewswire.com:443
SAN FRANCISCO, Sept. 16, 2019 /PRNewswire/ -- FOSSA, the open source management company, today announced that it has closed a $8.5 million Series A funding...
Ingrid Lunden
May 22, 2019
TechCrunch
One of the bigger developments in customer services has been the impact of social media -- both as a place to vent frustration or praise (mostly frustration), and -- especially over messaging apps -- as a place for businesses to connect with their users. Now, customer support specialist Zendesk has made an acquisition so that [...]
Steve O'Hear
April 3, 2019
TechCrunch
ByFounders, a relatively new early-stage venture capital firm targeting the Nordic and Baltic regions of Europe, is officially launching its first fund today. The debut fund has closed at €100 million and will be used to back tech startups at pre-seed, seed and in some instances Series A. ByFounder...

References

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