Zendesk

Zendesk

Zendesk is a customer service software company founded in 2007 by Morten Primdahl.

Zendesk makes support, sales, and customer engagement software.It is headquartered in San Francisco, California, USA and was founded in 2007 in Copenhagen, Denmark.

Timeline

May 22, 2019

Zendesk acquires Smooch.

Funding rounds

Funding round
Funding type
Funding round amount (USD)
Funding round date
Investment
Zendesk funding round, September 2012
60,000,000
September 12, 2012
5 Results
Results per page:
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People

Name
Role
LinkedIn

Aakriti Sareen

Employee

Aaron Cottrell

Employee

Aaron Fair

Employee

Aaron Peschel

Employee

abdelhak chellioui

Employee

Adam Lobb

Employee

Adi Glasman

Employee

Adria Richards

Employee

Adrian McDermott

Employee

Akshara Chaturvedi

Employee

Alan Kane

Investor

Alex Voigt

Employee

Alexander Brown

Employee

Alexander Joseph

Employee

Alexandra Hein

Employee

Allan Thorvaldsen

Investor

Allan Verkhovski

Employee

Amardeep Dhillon

Employee

Amir Hadjihabib

Employee

Amy Ng

Employee

Ana Catarina Ferreira

Employee

Andraya Harris

Employee

Andrea Citta

Employee

Andrea Saez

Employee

Andreas Ubbe Dall

Employee

Page 1 of 13
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Further reading

Title
Author
Link
Type
Date

Documentaries, videos and podcasts

Title
Date
Link

Companies

Company
CEO
Location
Products/Services

News

Title
Author
Date
Publisher
Description
Kari McMahon
November 21, 2020
Business Insider
Equity analysts from leading investment bank, Oppenheimer & Co, each picked an individual stock expected to overperform in the next 12 months
Aisera
November 18, 2020
www.prnewswire.com:443
/PRNewswire/ -- Aisera, a leader in artificial intelligence innovation and customer service, announced today the availability of its AI Service Desk solution...
Jason Cartwright
November 11, 2020
techAU
Delivering the best of technology news from Australia and around the globe since 2006.
Ron Miller
August 25, 2020
TechCrunch
Zendesk has been offering customers the ability to track customer service statistics for some time, but it has always been a look back. Today, the company announced a new product called Explorer Enterprise that lets customers capture that valuable info in real time, and share it with anyone in the organization, whether they have a [...]
Ron Miller
March 4, 2020
TechCrunch
Like many technology companies, Zendesk made the tough decision to cancel its Zendesk Relate customer conference this week in Miami amid Covid-19 health concerns. That doesn't mean the announcements didn't happen though, even if the conference didn't, and today the company announced a major update to its Sunshine development platform. You may recall that the [...]
Steve O'Hear
February 24, 2020
TechCrunch
Chattermill, the London startup that offers what it calls a "customer understanding" platform that uses machine learning to gain scalable insights into customer feedback, has raised $8 million in Series A funding. Leading the round is DN Capital, alongside Ventech and btov Partners. Silicon Valley Bank also participated, in addition to a number of angel [...]
Romain Dillet
January 17, 2020
TechCrunch
Meet Harvestr, a software-as-a-service startup that wants to help product managers centralize customer feedback from various places. Product managers can then prioritize outstanding issues and feature requests. Finally, the platform helps you get back to your customers once changes have been implemented. The company just raised a $650,000 funding round led by Bpifrance with various [...]
Ron Miller
January 17, 2020
TechCrunch
Zendesk acquired Base CRM in 2018 to give customers a CRM component to go with its core customer service software. After purchasing the company, it changed the name to Sell, and today the company announced the launch of the new Sell Marketplace. Officially called The Zendesk Marketplace for Sell, it's a place where companies can [...]
J.M. Donaldson
November 13, 2019
TechCrunch
Extra Crunch members can receive six months of unlimited licenses for any combination of Zendesk Support, Talk, Chat, and Guide, and Sell products, for free.
FOSSA
September 16, 2019
www.prnewswire.com:443
SAN FRANCISCO, Sept. 16, 2019 /PRNewswire/ -- FOSSA, the open source management company, today announced that it has closed a $8.5 million Series A funding...
Ingrid Lunden
May 22, 2019
TechCrunch
One of the bigger developments in customer services has been the impact of social media -- both as a place to vent frustration or praise (mostly frustration), and -- especially over messaging apps -- as a place for businesses to connect with their users. Now, customer support specialist Zendesk has made an acquisition so that [...]
Steve O'Hear
April 3, 2019
TechCrunch
ByFounders, a relatively new early-stage venture capital firm targeting the Nordic and Baltic regions of Europe, is officially launching its first fund today. The debut fund has closed at €100 million and will be used to back tech startups at pre-seed, seed and in some instances Series A. ByFounder...

References

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