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Customer success is a comprehensive view of the customer journey that intersects with many major functions of a company, including marketing, sales, sales, product, engineering, training and support. The role of customer success is also to ensure the success of the customer's business goals.
A number of companies have developed products and services to support customer success at scale.
Customer data platforms
Early-stage customer success companies
Active investors in customer support startups
Customer success startup founders
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Companies in this industry
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Further Resources
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