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List of AI customer experience companies

List of AI customer experience companies
List of AI communications satellite companies
List of AI cloud computing companies
List of AI property companies
List of SBIR/STTR awards granted to EXPERIMED BIOSCENCE, INC.
List of e-book patents
Companies where
Industry
is
Artificial Intelligence (AI)Artificial Intelligence (AI)
and
Industry
is
Customer experienceCustomer experience
Name
Description
Industry
Official Website
Location
Google
Google

Google is a technology company best known for its search engine. It was founded in 1998 and is headquartered in Mountain View, California.

Augmented reality
Augmented reality
Information infrastructure
Information infrastructure
Software
Software
Smart speaker
Smart speaker
Internet of things (IoT)
Internet of things (IoT)
Artificial Intelligence (AI)
Artificial Intelligence (AI)
Assistive technology
Assistive technology
Sleep
Sleep
‌
DevOps
Finance
Finance
Customer support
Customer support
Wireless mesh network
Wireless mesh network
Customer service
Customer service
Customer success
Customer success
Adtech
Adtech
Differential privacy
Differential privacy
Headphones
Headphones
Quantum communication
Quantum communication
‌
Voice Translation
Machine translation
Machine translation
Customer experience
Customer experience
Internet
Internet
‌
Document management system
Spectrum management
Spectrum management
Question answering
Question answering
Technology
Technology
Information technology
Information technology
Smartphone
Smartphone
Wireless router
Wireless router
Advertising
Advertising
Search engine (computing)
Search engine (computing)
Web search engine
Web search engine
Real-time bidding
Real-time bidding
Quantum technology
Quantum technology
Optical Character Recognition (OCR)
Optical Character Recognition (OCR)
Natural language processing (NLP)
Natural language processing (NLP)
Financial technology
Financial technology
Telecommunications
Telecommunications
Wearable technology
Wearable technology
‌
Foldable smartphone
Electronic design automation
Electronic design automation
Quantum computing
Quantum computing
Smart notification management
Smart notification management
Translation
Translation
Augmented reality glasses
Augmented reality glasses
Eyewear
Eyewear
about.googlegoogle.com
San Francisco
San Francisco
California
California
Googleplex
Googleplex
Florida
Florida
United States
United States
Miami
Miami
Mountain View, Contra Costa County, California
Mountain View, Contra Costa County, California
Mountain View, California
Mountain View, California
Amazon
Amazon

Amazon is a multinational technology company focusing in e-commerce and cloud computing.

Augmented reality
Augmented reality
Smart speaker
Smart speaker
Customer support
Customer support
Voicification
Voicification
Headphones
Headphones
Web hosting service
Web hosting service
Online Grocery
Online Grocery
Question answering
Question answering
Customer success
Customer success
Artificial Intelligence (AI)
Artificial Intelligence (AI)
AI safety
AI safety
Retail
Retail
Customer experience
Customer experience
Delivery (commerce)
Delivery (commerce)
Sleep
Sleep
Web search engine
Web search engine
Technology
Technology
‌
Live streaming
Electronic design automation
Electronic design automation
Information infrastructure
Information infrastructure
Customer service
Customer service
Smart notification management
Smart notification management
Open source management
Open source management
Robotics
Robotics
‌
Web service
E-commerce
E-commerce
Order fulfillment
Order fulfillment
Search engine (computing)
Search engine (computing)
Natural language processing (NLP)
Natural language processing (NLP)
‌
Robot-enabled delivery
Cloud computing
Cloud computing
Assistive technology
Assistive technology
Entertainment
Entertainment
amazon.com
United States
United States
Boston
Boston
Gdańsk
Gdańsk
Washington (state)
Washington (state)
Dublin
Dublin
Canada
Canada
New York City
New York City
Seattle
Seattle
London
London
IBM
IBM

IBM is an American multinational technology and consulting corporation.

Digital health
Digital health
Privacy engineering
Privacy engineering
Business intelligence (BI)
Business intelligence (BI)
Information technology
Information technology
Quantum technology
Quantum technology
Compliance
Compliance
Computer hardware
Computer hardware
Smart speaker
Smart speaker
‌
Data discovery
ModelOps
ModelOps
Synthetic Media
Synthetic Media
Smart building
Smart building
Data anonymization
Data anonymization
Generative AI
Generative AI
‌
Action sports
Distributed SQL Query Engine
Distributed SQL Query Engine
Nanotechnology
Nanotechnology
Cloud computing security
Cloud computing security
Customer success
Customer success
Software
Software
Blockchain
Blockchain
Application programming interface (API)
Application programming interface (API)
Telecommunications
Telecommunications
Parking
Parking
Chat (industry)
Chat (industry)
Computer Vision
Computer Vision
Natural language processing (NLP)
Natural language processing (NLP)
Translation
Translation
Data lake
Data lake
Voicification
Voicification
Blockchain and cryptocurrency
Blockchain and cryptocurrency
ETL
ETL
Internet of things (IoT)
Internet of things (IoT)
Health information technology
Health information technology
Version Control System
Version Control System
Business development
Business development
Data science
Data science
Photonics
Photonics
Customer support
Customer support
Quantum cryptography
Quantum cryptography
Quantum communication
Quantum communication
Information technology consulting
Information technology consulting
IT service management
IT service management
Spectrum management
Spectrum management
Question answering
Question answering
Smart notification management
Smart notification management
Customer experience
Customer experience
‌
Network monitoring
‌
Data management
Fitness
Fitness
Machine translation
Machine translation
Wireless router
Wireless router
Customer service
Customer service
Zero-knowledge proof
Zero-knowledge proof
Cybersecurity
Cybersecurity
Electronics
Electronics
Technology
Technology
‌
Data mapping
Quantum photonics
Quantum photonics
Artificial Intelligence (AI)
Artificial Intelligence (AI)
Quantum computing
Quantum computing
Marketing
Marketing
‌
Voice Translation
‌
Service Mesh
Cloud computing
Cloud computing
Video production
Video production
API as a product
API as a product
Electronic design automation
Electronic design automation
Network service
Network service
Edge computing
Edge computing
Healthcare
Healthcare
careers.ibm.comibm.com/nl-enibm.com
‌
Armonk, New York
New York
New York
Poughkeepsie, New York
Poughkeepsie, New York
New York City
New York City
United States
United States
LumenVox
LumenVox

LumenVox develops voice biometric authentication, speech recognition, and Text-to-Speech technology for various speech automation applications, such as IVRs.

Artificial Intelligence (AI)
Artificial Intelligence (AI)
Customer support
Customer support
Speech recognition
Speech recognition
Customer success
Customer success
Telecommunications
Telecommunications
Customer service
Customer service
Smart speaker
Smart speaker
Biometrics
Biometrics
‌
Voice biometrics
‌
Voice recognition
Customer experience
Customer experience
Technology
Technology
lumenvox.com
San Diego
San Diego
California
California
Observe.AI
Observe.AI

Observe.AI is the creator of an AI platform for call centers.

Software
Software
Customer success
Customer success
‌
Quality assurance
Natural language processing (NLP)
Natural language processing (NLP)
Enterprise software
Enterprise software
Technology
Technology
Deep learning
Deep learning
Machine learning
Machine learning
‌
Telephone Call Centers
Generative AI
Generative AI
Customer experience
Customer experience
Customer support
Customer support
Speech recognition
Speech recognition
Customer service
Customer service
Smart speaker
Smart speaker
Artificial Intelligence (AI)
Artificial Intelligence (AI)
observe.ai
San Francisco
San Francisco
United States
United States
Drift
Drift

Drift is a software company offering a conversational marketing platform founded in 2015 by David Cancel.

Customer experience
Customer experience
Software as a service (SaaS)
Software as a service (SaaS)
‌
Sales Automation
Technology
Technology
‌
Marketing automation
Marketing
Marketing
Advertising
Advertising
Software
Software
Enterprise software
Enterprise software
Artificial Intelligence (AI)
Artificial Intelligence (AI)
‌
Research Services
Sales
Sales
Cloud computing
Cloud computing
GraphQL
GraphQL
drift.comdrift.com/platform
London
London
Sydney
Sydney
Tampa, Florida
Tampa, Florida
Boston
Boston
San Francisco
San Francisco
Baidu Research
Baidu Research

Baidu Research is the research wing of Baidu that focuses in artificial intelligence.

Customer experience
Customer experience
Customer support
Customer support
Robotics
Robotics
Customer success
Customer success
Computer Vision
Computer Vision
‌
Computational biology
Customer service
Customer service
Deep learning
Deep learning
Technology
Technology
Smart speaker
Smart speaker
Quantum computing
Quantum computing
Artificial Intelligence (AI)
Artificial Intelligence (AI)
Data science
Data science
Machine learning
Machine learning
research.baidu.com
China
China
Beijing
Beijing
Sunnyvale, California
Sunnyvale, California
IFlytek
IFlytek

iFLYTEK (科大讯飞) is a software enterprise dedicated to the research of intelligent speech and language technologies.

Artificial Intelligence (AI)
Artificial Intelligence (AI)
Machine translation
Machine translation
Customer experience
Customer experience
Technology
Technology
Speech recognition
Speech recognition
Customer support
Customer support
‌
Voice biometrics
Smart speaker
Smart speaker
Biometrics
Biometrics
Information technology
Information technology
Generative AI
Generative AI
Customer success
Customer success
Audio
Audio
Synthetic Media
Synthetic Media
Customer service
Customer service
‌
Voice Translation
Machine learning
Machine learning
iflytek.com
Hefei
Hefei
Solvvy
Solvvy

Solvvy is a machine-learning based company that works on improving customer experience.

Software
Software
Machine learning
Machine learning
Artificial Intelligence (AI)
Artificial Intelligence (AI)
‌
Self-service
Natural language processing (NLP)
Natural language processing (NLP)
Business software
Business software
Customer service
Customer service
Information technology
Information technology
CRM
CRM
Automation
Automation
Productivity software
Productivity software
Internet
Internet
Customer experience
Customer experience
Chatbot
Chatbot
‌
Customer relationship management (CRM)
Software as a service (SaaS)
Software as a service (SaaS)
Service (economics)
Service (economics)
Customer support
Customer support
Technology
Technology
solvvy.com
Palo Alto, California
Palo Alto, California
California
California
Burlingame, California
Burlingame, California
San Mateo, California
San Mateo, California
Mina
Mina

Mina is an artificial Intelligence company founded in 2017 by Isaac Mekler.

Blockchain
Blockchain
Financial technology
Financial technology
Synthetic Media
Synthetic Media
Cryptocurrency exchange
Cryptocurrency exchange
Hospitality industry
Hospitality industry
Finance
Finance
Bitcoin
Bitcoin
Technology
Technology
Financial services
Financial services
Cryptocurrency
Cryptocurrency
Artificial Intelligence (AI)
Artificial Intelligence (AI)
Blockchain and cryptocurrency
Blockchain and cryptocurrency
Customer experience
Customer experience
mina.global
Sentience (company)
Sentience (company)

B2B Artificial Intelligence solutions for Customer Experience Management

Software
Software
Customer experience
Customer experience
Software development
Software development
Machine learning
Machine learning
Artificial Intelligence (AI)
Artificial Intelligence (AI)
Technology
Technology
sentiencelab.com
Amsterdam
Amsterdam
Netherlands
Netherlands
The Hague
The Hague
Control4
Control4

Control4 is a smart home and artificial intelligence company.

Automation
Automation
Internet of things (IoT)
Internet of things (IoT)
Smart home
Smart home
Automatic Doors
Automatic Doors
Smart building
Smart building
Smart speaker
Smart speaker
Customer experience
Customer experience
Home automation
Home automation
Technology
Technology
Customer service
Customer service
Customer support
Customer support
Artificial Intelligence (AI)
Artificial Intelligence (AI)
Customer success
Customer success
control4.com
Utah
Utah
Salt Lake City
Salt Lake City
DeepGram
DeepGram

Deepgram is an AI Speech Platform that provides developers with a simple to use Speech-to-Text API

Natural language processing (NLP)
Natural language processing (NLP)
Deep learning
Deep learning
Customer experience
Customer experience
Artificial Intelligence (AI)
Artificial Intelligence (AI)
Speech recognition
Speech recognition
Generative AI
Generative AI
Customer service
Customer service
Biometrics
Biometrics
‌
Voice recognition
Audio
Audio
Customer support
Customer support
Business analytics
Business analytics
Analytics
Analytics
Technology
Technology
Machine learning
Machine learning
deepgram.com
San Francisco
San Francisco
Mountain View, California
Mountain View, California
Augment Solutions
Augment Solutions

Augment Solutions is an AI customer support assistant company founded by Matt Swanson.

Technology
Technology
Customer service
Customer service
Customer experience
Customer experience
Machine learning
Machine learning
Artificial Intelligence (AI)
Artificial Intelligence (AI)
augmenthq.com
San Francisco
San Francisco
JRNY.ai
JRNY.ai

JRNY was a digital insurance broker for compliant customer experience.

Customer experience
Customer experience
Artificial Intelligence (AI)
Artificial Intelligence (AI)
‌
Customer relationship management (CRM)
Insurance
Insurance
Technology
Technology
jrny.ai
New Zealand
New Zealand
Te Aro
Te Aro
Wellington City Council
Wellington City Council
Wellington
Wellington
Aukland
Aukland
PlayVox
PlayVox

PlayVox is a customer service quality monitoring software developed to improve the customer experience.

Artificial Intelligence (AI)
Artificial Intelligence (AI)
Gamification
Gamification
Customer success
Customer success
Software
Software
Customer service
Customer service
Customer support
Customer support
Software as a service (SaaS)
Software as a service (SaaS)
Technology
Technology
Enterprise software
Enterprise software
Coaching
Coaching
Customer experience
Customer experience
Cloud computing
Cloud computing
Sales
Sales
Smart speaker
Smart speaker
arcaris.complayvox.com
Sunnyvale, California
Sunnyvale, California
California
California
MadKudu
MadKudu

MadKudu helps SaaS companies identify, qualify, and engage their leads throughout the buyer journey.

Software as a service (SaaS)
Software as a service (SaaS)
Customer service
Customer service
Artificial Intelligence (AI)
Artificial Intelligence (AI)
Technology
Technology
Business intelligence (BI)
Business intelligence (BI)
Customer experience
Customer experience
‌
Sales and Marketing
‌
Developer Tools
madkudu.com
Mountain View, California
Mountain View, California
Josh.ai
Josh.ai

Josh.ai is a company developing automated systems for households.

Customer support
Customer support
Smart speaker
Smart speaker
Speech recognition
Speech recognition
Home automation
Home automation
Artificial Intelligence (AI)
Artificial Intelligence (AI)
Customer experience
Customer experience
Machine learning
Machine learning
Customer success
Customer success
Smart home
Smart home
Technology
Technology
Customer service
Customer service
josh.ai
Denver
Denver
Los Angeles
Los Angeles
Colorado
Colorado
Five9 Inc.
Five9 Inc.

Five9 is a cloud contact center software company.

Smart speaker
Smart speaker
Cloud management
Cloud management
Customer service
Customer service
Customer support
Customer support
Customer success
Customer success
Software as a service (SaaS)
Software as a service (SaaS)
Customer experience
Customer experience
Cloud computing
Cloud computing
Software
Software
Artificial Intelligence (AI)
Artificial Intelligence (AI)
Enterprise software
Enterprise software
Technology
Technology
‌
Voice biometrics
Biometrics
Biometrics
five9.com
San Ramon, California
San Ramon, California
NGDATA
NGDATA

NGDATA, based in Belgium, uses big data technology to provide customer relationship management (CRM) solutions.

Software as a service (SaaS)
Software as a service (SaaS)
Artificial Intelligence (AI)
Artificial Intelligence (AI)
Finance
Finance
Retail
Retail
Customer experience
Customer experience
Financial services
Financial services
‌
Customer relationship management (CRM)
‌
Customer Data Platform
Management
Management
Data analysis
Data analysis
‌
Data management
Big data
Big data
Technology
Technology
Financial technology
Financial technology
ngdata.com
Ghent
Ghent
Belgium
Belgium
Rulai
Rulai

Rulai is an Omni-Channel Enterprise Conversational Computing Company.

Natural language processing (NLP)
Natural language processing (NLP)
Software as a service (SaaS)
Software as a service (SaaS)
Technology
Technology
Customer experience
Customer experience
Software
Software
Cloud computing
Cloud computing
‌
Dialog Management System
Artificial Intelligence (AI)
Artificial Intelligence (AI)
rul.airulai.io
California
California
Campbell, California
Campbell, California
AB Tasty
AB Tasty

AB Tasty provides marketing and product teams with an optimization platform, subscribers or leads.

Customer experience
Customer experience
Software as a service (SaaS)
Software as a service (SaaS)
Software
Software
Cloud computing
Cloud computing
Adtech
Adtech
Fashion
Fashion
Creative industries
Creative industries
Machine learning
Machine learning
B2B
B2B
Technology
Technology
Analytics
Analytics
Productivity
Productivity
Artificial Intelligence (AI)
Artificial Intelligence (AI)
E-commerce
E-commerce
abtasty.com
Île-de-France
Île-de-France
France
France
Paris
Paris
New York City
New York City
SupplyAI
SupplyAI

SupplyAI is an artificial Intelligence company founded in 2016 by Karthik Sridhar.

Customer experience
Customer experience
Customer service
Customer service
Artificial Intelligence (AI)
Artificial Intelligence (AI)
Machine learning
Machine learning
Retail
Retail
Technology
Technology
supply.ai
Sunnyvale, California
Sunnyvale, California
Mountain View, Contra Costa County, California
Mountain View, Contra Costa County, California
San Francisco
San Francisco
California
California
KeaText
KeaText

Keatext synthesizes large volumes of unstructured feedback data from multiple channels to produce one comprehensive custom dashboard.

Customer success
Customer success
Artificial Intelligence (AI)
Artificial Intelligence (AI)
Customer experience
Customer experience
Technology
Technology
Software as a service (SaaS)
Software as a service (SaaS)
keatext.aikeatext.ai/en
California
California
Quebec
Quebec
Canada
Canada
Dave.AI
Dave.AI

Dave.AI is an artificial Intelligence company founded by Ananthakrishnan Gopal.

Technology
Technology
Retail
Retail
‌
AI avatar generation
E-commerce
E-commerce
‌
AI image generation
Data science
Data science
Computer Vision
Computer Vision
Finance
Finance
‌
Avatar (computing)
Synthetic Media
Synthetic Media
Sales
Sales
Customer experience
Customer experience
Artificial Intelligence (AI)
Artificial Intelligence (AI)
Bank
Bank
Financial technology
Financial technology
iamdave.ai
Domlur
Domlur
India
India
...
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