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List of AI customer relationship management (crm) companies

List of AI customer relationship management (crm) companies
List of AI entertainment companies
List of AI haptics companies
List of AI information technology consulting companies
List of SBIR/STTR awards granted to Applied Ocean Sciences
Data localization venture capital investors
Companies where
Industry
is
Artificial Intelligence (AI)Artificial Intelligence (AI)
and
Industry
is
‌
Customer relationship management (CRM)
Name
Description
Industry
Official Website
Location
OpenText
OpenText

OpenText is a software company offering an enterprise information management platform.

Software as a service (SaaS)
Software as a service (SaaS)
No-code / low-code development
No-code / low-code development
Optical Character Recognition (OCR)
Optical Character Recognition (OCR)
Artificial Intelligence (AI)
Artificial Intelligence (AI)
Forensic science
Forensic science
Natural language processing (NLP)
Natural language processing (NLP)
‌
Electronic discovery
Cloud computing security
Cloud computing security
Business development
Business development
Knowledge management (KM)
Knowledge management (KM)
‌
AI-enabled cybersecurity
Technology
Technology
Cybersecurity
Cybersecurity
Business intelligence (BI)
Business intelligence (BI)
Information technology
Information technology
‌
Governance, risk management, and compliance
Enterprise software
Enterprise software
Cloud computing
Cloud computing
Insurance Technology
Insurance Technology
Digital forensics
Digital forensics
‌
Customer relationship management (CRM)
Software
Software
opentext.comcareers.opentext.com
Waterloo (Howard County, Maryland)
Waterloo (Howard County, Maryland)
Waterloo, Ontario
Waterloo, Ontario
Singapore
Singapore
Canada
Canada
Waterloo, Nova Scotia
Waterloo, Nova Scotia
Braze (company)
Braze (company)

Braze is a customer engagement platform founded in 2011 by Mark Ghermezian, Jonathan Hyman and Bill Magnuson.

Software as a service (SaaS)
Software as a service (SaaS)
Adtech
Adtech
‌
Marketing technology
‌
Customer relationship management (CRM)
Software
Software
Artificial Intelligence (AI)
Artificial Intelligence (AI)
Mobile software
Mobile software
Marketing
Marketing
‌
Push Notification
Local search (Internet)
Local search (Internet)
Smart notification management
Smart notification management
Technology
Technology
braze.com
New York
New York
HubSpot
HubSpot

HubSpot is a company that provides customer relationship management (CRM) software to scaling companies.

Artificial Intelligence (AI)
Artificial Intelligence (AI)
Sales
Sales
Customer service
Customer service
Software as a service (SaaS)
Software as a service (SaaS)
Marketing
Marketing
Technology
Technology
Analytics
Analytics
Digital marketing
Digital marketing
CRM
CRM
‌
Operations
‌
Customer relationship management (CRM)
Telecommunications
Telecommunications
Software
Software
hubspot.com
Cambridge, Massachusetts
Cambridge, Massachusetts
Directly
Directly

Directly is a San Francisco-based developer of artificial intelligence systems of customer experience and chatbots founded by Antony Brydon, Jean Tessier and Jeff Patterson.

Customer service
Customer service
Technology
Technology
‌
Gig economy
Artificial Intelligence (AI)
Artificial Intelligence (AI)
Application programming interface (API)
Application programming interface (API)
Automation
Automation
Social messaging
Social messaging
‌
Customer relationship management (CRM)
directly.com
San Francisco
San Francisco
Intercom (company)
Intercom (company)

Intercom is a technology company developing and providing a communications platform for web and mobile businesses to interact with customers.

Internet
Internet
Software as a service (SaaS)
Software as a service (SaaS)
‌
Marketing automation
Smart notification management
Smart notification management
‌
Customer relationship management (CRM)
Customer service
Customer service
Chat (industry)
Chat (industry)
Enterprise software
Enterprise software
Productivity software
Productivity software
‌
Push Notification
Technology
Technology
Cloud computing
Cloud computing
Software
Software
Customer support
Customer support
Artificial Intelligence (AI)
Artificial Intelligence (AI)
Communication
Communication
intercom.com
United States
United States
San Francisco
San Francisco
London
London
Sydney
Sydney
Dublin
Dublin
California
California
Amperity
Amperity

Amperity is a Seattle, Washington-based company that offers a customer data platform (CDP) for enterprises.

Big data
Big data
Analytics
Analytics
‌
Enterprise
‌
Customer relationship management (CRM)
Cloud computing
Cloud computing
Retail
Retail
‌
Customer Data Platform
Software
Software
Machine learning
Machine learning
Artificial Intelligence (AI)
Artificial Intelligence (AI)
‌
Data management
Marketing
Marketing
Software as a service (SaaS)
Software as a service (SaaS)
‌
Marketing technology
Data analysis
Data analysis
Technology
Technology
Know your customer (KYC)
Know your customer (KYC)
amperity.com
New York City
New York City
Seattle
Seattle
Tact.ai
Tact.ai

Tact.ai is an A.I. assistant company founded in 2012 by Chuck Ganapathi.

Mobile Premier League (MPL)
Mobile Premier League (MPL)
Enterprise software
Enterprise software
‌
Customer relationship management (CRM)
CRM
CRM
Software
Software
Technology
Technology
Sales
Sales
Natural language processing (NLP)
Natural language processing (NLP)
Artificial Intelligence (AI)
Artificial Intelligence (AI)
tact.ai
Redwood City, California
Redwood City, California
United States
United States
California
California
Sunnyvale, California
Sunnyvale, California
CleverTap
CleverTap

CleverTap is a software company offering a customer lifecycle and engagement platform as a mobile marketing suite.

Consulting industry
Consulting industry
Management
Management
Mobile advertising
Mobile advertising
Technology
Technology
Marketing
Marketing
Smart notification management
Smart notification management
‌
Customer relationship management (CRM)
‌
Customer Data Platform
Artificial Intelligence (AI)
Artificial Intelligence (AI)
Enterprise resource planning (ERP)
Enterprise resource planning (ERP)
Analytics
Analytics
‌
Push Notification
Software as a service (SaaS)
Software as a service (SaaS)
clevertap.com
India
India
Mountain View, Contra Costa County, California
Mountain View, Contra Costa County, California
Mountain View, California
Mountain View, California
Verint Systems
Verint Systems

Verint is a leader in Actionable Intelligence with a focus on customer engagement optimisation, security intelligence, fraud, risk and compliance.

Autonomous System
Autonomous System
‌
Customer relationship management (CRM)
‌
Voice biometrics
‌
Anti-money laundering (AML)
Cybersecurity
Cybersecurity
Technology
Technology
‌
Penetration test
Regulatory technology
Regulatory technology
Software
Software
Compliance
Compliance
Analytics
Analytics
Consulting industry
Consulting industry
Artificial Intelligence (AI)
Artificial Intelligence (AI)
Know your customer (KYC)
Know your customer (KYC)
‌
Managed security service
Access control
Access control
Machine learning
Machine learning
‌
Robotic process automation
Biometrics
Biometrics
‌
AI-enabled cybersecurity
uk.verint.comverint.com
Weybridge
Weybridge
New York
New York
Melville, New York
Melville, New York
United Kingdom
United Kingdom
Gainsight
Gainsight

Gainsight is a privately held service as a software company founded in 2009 by Jim Eberlin and Sreedhar Peddineni. It is headquartered in San Francisco, California.

Technology
Technology
Management
Management
Software
Software
Cloud computing
Cloud computing
Enterprise software
Enterprise software
Software as a service (SaaS)
Software as a service (SaaS)
‌
Customer relationship management (CRM)
Artificial Intelligence (AI)
Artificial Intelligence (AI)
Customer success
Customer success
gainsight.com
India
India
San Francisco
San Francisco
Redwood City, California
Redwood City, California
SugarCRM
SugarCRM

SugarCRM is a Cupertino, California-based company developing customer relationship management software and services founded by John Roberts.

Artificial Intelligence (AI)
Artificial Intelligence (AI)
‌
Customer relationship management (CRM)
Analytics
Analytics
‌
Open core
Software as a service (SaaS)
Software as a service (SaaS)
Technology
Technology
Predictive analytics
Predictive analytics
Open-source software
Open-source software
Productivity software
Productivity software
Software
Software
developers.sugarcrm.comsugarcrm.com
San Francisco
San Francisco
Cupertino, California
Cupertino, California
Car IQ
Car IQ

Car IQ is an artificial Intelligence company founded in 2016 by Sterling Pratz.

Artificial Intelligence (AI)
Artificial Intelligence (AI)
Automotive industry
Automotive industry
Connected car
Connected car
CRM
CRM
Technology
Technology
‌
Customer relationship management (CRM)
Machine learning
Machine learning
gocariq.com
San Francisco
San Francisco
Oakland, California
Oakland, California
Stimulus (company)
Stimulus (company)

A cloud-based technology company that aids entities with rewards programs to reach their audiences more efficiently. It is located in Philadelphia and was founded in 2016.

Software as a service (SaaS)
Software as a service (SaaS)
Cloud computing
Cloud computing
Artificial Intelligence (AI)
Artificial Intelligence (AI)
Technology
Technology
Software
Software
‌
Customer relationship management (CRM)
getstimulus.io
Philadelphia
Philadelphia
Solvvy
Solvvy

Solvvy is a machine-learning based company that works on improving customer experience.

Internet
Internet
Software
Software
Customer experience
Customer experience
Machine learning
Machine learning
Chatbot
Chatbot
‌
Customer relationship management (CRM)
Artificial Intelligence (AI)
Artificial Intelligence (AI)
‌
Self-service
Software as a service (SaaS)
Software as a service (SaaS)
Natural language processing (NLP)
Natural language processing (NLP)
Business software
Business software
Customer service
Customer service
Information technology
Information technology
CRM
CRM
Service (economics)
Service (economics)
Automation
Automation
Customer support
Customer support
Productivity software
Productivity software
Technology
Technology
solvvy.com
California
California
Palo Alto, California
Palo Alto, California
Burlingame, California
Burlingame, California
San Mateo, California
San Mateo, California
Affinity (software company)
Affinity (software company)

An enterprise software company that has made a platform for customer relationship management (CRM). It was founded in 2014 and is located in San Francisco, California.

Analytics
Analytics
Technology
Technology
Enterprise software
Enterprise software
‌
Customer relationship management (CRM)
Artificial Intelligence (AI)
Artificial Intelligence (AI)
Software
Software
affinity.co
San Francisco
San Francisco
KENDAXA Group
KENDAXA Group

KENDAXA is an Artificial Intelligence software solutions company

‌
Customer relationship management (CRM)
Web development
Web development
Machine learning
Machine learning
CRM
CRM
Automation
Automation
Artificial Intelligence (AI)
Artificial Intelligence (AI)
Artificial neural network
Artificial neural network
Technology
Technology
Software as a service (SaaS)
Software as a service (SaaS)
kendaxa.com
Prague
Prague
Germany
Germany
Cien
Cien

Cien is an artificial intelligence company providing a data analysis application for sales and productivity. It has offices in Miami, Florida and Barcelona, Spain and was founded in 2016.

Retail
Retail
‌
Customer relationship management (CRM)
Analytics
Analytics
Sales
Sales
Software as a service (SaaS)
Software as a service (SaaS)
Artificial Intelligence (AI)
Artificial Intelligence (AI)
Marketing
Marketing
Technology
Technology
Productivity
Productivity
Data analysis
Data analysis
‌
AI productivity
cien.ai
Miami
Miami
Spain
Spain
Barcelona
Barcelona
Miami Beach, Florida
Miami Beach, Florida
Dallas
Dallas
AnswerIQ
AnswerIQ

AnswerIQ is company that has an AI-based service that provides customer support founded in 2017 and headquartered in Seattle.

Customer service
Customer service
CRM
CRM
Artificial Intelligence (AI)
Artificial Intelligence (AI)
‌
Customer relationship management (CRM)
Technology
Technology
‌
Robotic process automation
Chat (industry)
Chat (industry)
Machine learning
Machine learning
Autonomous System
Autonomous System
Cloud computing
Cloud computing
answeriq.com
Bellevue, Washington
Bellevue, Washington
Seattle
Seattle
Lattice Engines
Lattice Engines

Lattice Engines is a San Mateo, California-based analytics company offering AI-powered solutions for enterprises.

Analytics
Analytics
‌
Customer Data Platform
Artificial Intelligence (AI)
Artificial Intelligence (AI)
Predictive analytics
Predictive analytics
Technology
Technology
‌
Customer relationship management (CRM)
Software as a service (SaaS)
Software as a service (SaaS)
B2B
B2B
Marketing
Marketing
lattice-engines.com
San Mateo, California
San Mateo, California
Formation
Formation

A technology company offering a customer goals management platform.

Artificial Intelligence (AI)
Artificial Intelligence (AI)
Machine learning
Machine learning
Technology
Technology
‌
Customer relationship management (CRM)
Customer service
Customer service
formation.ai
San Francisco
San Francisco
JRNY.ai
JRNY.ai

JRNY was a digital insurance broker for compliant customer experience.

Customer experience
Customer experience
Artificial Intelligence (AI)
Artificial Intelligence (AI)
Technology
Technology
‌
Customer relationship management (CRM)
Insurance
Insurance
jrny.ai
Wellington City Council
Wellington City Council
Wellington
Wellington
New Zealand
New Zealand
Te Aro
Te Aro
Aukland
Aukland
Signpost
Signpost

Signpost is a company founded in 2010 by Stuart Wall.

Small- and medium-sized enterprises
Small- and medium-sized enterprises
‌
Marketing automation
Technology
Technology
‌
Local advertising
Software as a service (SaaS)
Software as a service (SaaS)
Cloud computing
Cloud computing
Software
Software
‌
Customer relationship management (CRM)
Artificial Intelligence (AI)
Artificial Intelligence (AI)
Marketing
Marketing
signpost.com
New York
New York
New York City
New York City
UX Gofer
UX Gofer

A computer company that has an application which focuses on the user experience when companies are trying to reach followers. It is located in Miami, Florida and was founded in 2014.

‌
Usability testing
‌
User experience
Technology
Technology
Artificial Intelligence (AI)
Artificial Intelligence (AI)
‌
Customer relationship management (CRM)
Usability
Usability
uxgofer.com
Miami
Miami
Gmelius
Gmelius

A technology company offering a platform for transforming Gmail into a workspace for companies by consolidating and automating business workflows.

Artificial Intelligence (AI)
Artificial Intelligence (AI)
Blockchain
Blockchain
Software as a service (SaaS)
Software as a service (SaaS)
Blockchain and cryptocurrency
Blockchain and cryptocurrency
‌
Customer relationship management (CRM)
Technology
Technology
B2B
B2B
Software
Software
Collaboration
Collaboration
Recruitment
Recruitment
gmelius.com
Switzerland
Switzerland
Geneva
Geneva
Plan-les-Ouates
Plan-les-Ouates
Jiminny
Jiminny

Platform for recording, transcribing, and analyzing calls and meetings in real-time to capture important data points.

Business intelligence (BI)
Business intelligence (BI)
Analytics
Analytics
Marketing
Marketing
Productivity software
Productivity software
Communication
Communication
‌
Sales Automation
Artificial Intelligence (AI)
Artificial Intelligence (AI)
Software development
Software development
‌
Customer relationship management (CRM)
Software as a service (SaaS)
Software as a service (SaaS)
Video
Video
Retail
Retail
Technology
Technology
Data analysis
Data analysis
Audio
Audio
Software
Software
Business software
Business software
Enterprise software
Enterprise software
‌
Sales and Marketing
Cloud computing
Cloud computing
Machine learning
Machine learning
jiminny.com
London
London
United Kingdom
United Kingdom
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