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RingCentral

RingCentral

RingCentral MVP is a cloud-based business communications solution that offers tools for messaging, video, and phone. Core features of the solution include conferencing, auto-recording, and unlimited long-distance and local calling.

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Overview

RingCentral is a provider of unified communications as a service. The company's platform focuses on replacing on-premise private branch exchange phone systems with cloud phone systems and enabling cloud-based integrated omnichannel communications, such as voice, messaging, SMS, video meetings, conferencing, and contact center solutions. The company's portfolio includes RingCentral MVP, a unified communications as a service (UCaaS) platform with team messaging, video meetings, and cloud phone system; RingCentral Video for video meetings and team messaging; and RingCentral Contact Center solutions.

RingCentral was founded in 2003 by Vlad Shmunis and is headquartered in Belmont, California. The company's customers have included the San Francisco Symphony, Texas Christian University, Detroit Pistons, Northern Tool & Equipment, Chatterkick, Altura Credit Union, Lush Cosmetics, Hot Topic, SoFi, Canal+, and the Detroit Lions.

Platform

RingCentral's platform has been developed for various corporation sizes, including enterprises, small businesses, startups, and venture capital firms. The company's platform pricing was developed to reflect the platform's focus on businesses of all sizes. The pricing changes depending on the number of users, from a single user up to over 1000 users.

The platform and its solutions are developed to be used across various industries:

  • Financial services
  • Healthcare
  • Education
  • Government
  • Retail
  • Professional services
  • High technology
  • Manufacturing
  • Construction and real estate
  • Nonprofit organizations

The platform offers various integrations among RingCentral applications, as well as with other platforms. Featured integrations include Salesforce, Google Workspace, Microsoft Teams, Chorus.ai, Hansen Call Recording, and Kustomer. RingCentral also provides a partner ecosystem with various service providers, carriers, and partners, which the company works with for its cloud communications and unified communications platform.

RingCentral MVP

RingCentral's MVP is a solution for combining messaging, video conferencing, and phone calls into a unified platform. The platform is developed to provide messaging, file sharing, and task managing through a simplified user experience. Users are also offered a RingCentral Webinar solution, with a live webinar broadcasting platform. The platform includes various integrations for users to extend the capabilities of the MVP platform.

Pricing

The RingCentral MVP platform works on a subscription system, with free trial periods and the option to pay a monthly or yearly rate. The platform is tiered, with prices depending on the number of users and if charged monthly or yearly. For users between two to twenty and charged on a monthly basis, the tiers include the following:

  • Essentials tier, providing message and phone capabilities for $34.99/user/month
  • Standard tier, offering video functionality as well, for $39.99/user/month
  • Premium tier, including an open platform on top of the functionality of the previous tiers, for $49.99/user/month
  • Ultimate tier, offering users more functionality on and through the platform, including unlimited storage, for $64.99/user/month
RingCentral Video

RingCentral's Video platform is a free and unlimited video conferencing and team messaging platform. The platform includes free online video meetings with high-definition quality video and audio and is intended to be easy for users to set up and use. The messaging portion of the platform offers users the ability to create group chats, file sharing, and task management tools, and it is built to be secure and help teams with productivity and collaboration.

RingCentral Contact Center

Developed for contact centers and the customer experience, RingCentral Contact Center is a platform developed for simplifying customer connections across any channels. The platform is built to help contact centers resolve customer experience issues with a variety of tools. The platform is developed to help sales agents increase conversion by developing leads with customers and automated dialers. It gives customers a chance to reach out across the channel they prefer. And the RingCentral Contact Center is capable of being integrated with RingCentral MVP for internal and external communications platforms.

Pricing

The pricing for the RingCentral Contact Center is tiered, similarly to other RingCentral pricing structures. However, for the Contact Center platform RingCentral does not list prices for the company's tiers.

Timeline

No Timeline data yet.

Further Resources

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References

ringcentral.com
Is a
Organization
Organization
Company
Company

Company attributes

Industry
Videoconferencing
Videoconferencing
Software
Software
Communication
Communication
5G
5G
Communications platform as a service
Communications platform as a service
Cloud computing
Cloud computing
Cloud management
Cloud management
Caller ID
Caller ID
...
Location
‌
Belmont, California
San Francisco
San Francisco
B2X
B2B
B2B
CEO
Vlad Shmunis
Vlad Shmunis
Founder
Vlad Vendrow
Vlad Vendrow
Vlad Shmunis
Vlad Shmunis
AngelList URL
angel.co/ring-central
Pitchbook URL
pitchbook.com/profiles.../10612-63
Legal Name
RingCentral, Inc.
Legal classification
Public company
Public company
Number of Employees (Ranges)
5,001 – 10,000
Number of Employees
3,919
Full Address
20 DAVIS DR BELMONT, CA 94002 UNITED STATES
20 Davis Drive, Belmont, CA 94002, US-1
CIK Number
1,384,905
Place of Incorporation
California
California
Investors
Khosla Ventures
Khosla Ventures
Sequoia Capital
Sequoia Capital
DAG Ventures
DAG Ventures
RTP Global
RTP Global
Silicon Valley Bank
Silicon Valley Bank
Scale Venture Partners
Scale Venture Partners
Vinod Khosla
Vinod Khosla
Cisco Systems
Cisco Systems
DUNS Number
149215928
Founded Date
2003
-1
Email Address
review@ringcentral.com
Phone Number
+16504724100
+19253018209
+18005745290
Total Funding Amount (USD)
54,851,235
Latest Funding Round Date
November 21, 2012
Competitors
OpenPhone
OpenPhone
Teleforte
Teleforte
Mitel Networks Limited
Mitel Networks Limited
CircleLoop Software
CircleLoop Software
Business Hangouts
Business Hangouts
Teamvibe
Teamvibe
Camillion
Camillion
Avaya
Avaya
...
Business Model
Subscription
Stock Symbol
RNG
Exchange
New York Stock Exchange
New York Stock Exchange
Glassdoor ID
197577
CTO
Vlad Vendrow
Vlad Vendrow
CFO
‌
Clyde Hosein
Key People
Kira Makagon
Kira Makagon
Vlad Shmunis
Vlad Shmunis
Carson Hostetter
Carson Hostetter
Latest Funding Type
‌
Series E round
Patents Assigned (Count)
1
Wellfound ID
ring-central
Technologies Used
Microsoft Azure
Microsoft Azure
JavaScript
JavaScript
‌
Golang Ltd
HTML5
HTML5
Country
United States
United States
Headquarters
California
California

Other attributes

Blog
blog.ringcentral.com
ringcentral.com/blog
Company Operating Status
Active
Latest Funding Round Amount (USD)
10,000,000
SIC Code
7,374
Wikidata ID
Q7334682

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