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Founded in 2015, Gong.io is a SaaS company that leverages artificial intelligence to analyze conversations and eventually enable sales departments to understand the marketing strategies that are working and those that aren't. The company is based in San Francisco, California, and was founded by Amit Bendov and Eilon Reshef.
The platform is targeted towards larger sales forces and utilizes video and phone call capture and data and email analysis to improve business insights. Artificial intelligence captures the trends and methods from top salespeople and helps create a training program for newer sales members to increase overall team production, lead generation, and deal closing.
Gong.io has received multiple awards and recognitions for the platform, including CIO Applications Top 25 Sales Technology Solution Providers 2017, Top Sales Tool Recognized by Smart Selling Tools 2017-2018, and CBInsights ai.100 for 2018.
Gong.io offers a platform containing multiple intelligence services, including deal, people, and market intelligence.
Deal intelligence allows businesses to see all customer interactions, assess deal health, identify risks to increase close rates, and help teams collaborate on each deal to ensure handoffs post-sale.
People Intelligence gives sales managers real-time visibility into sales calls via call recording, uses AI to extract data on sales tactics, and recommends the best practices based on top performers to improve sales team capabilities.
Market Intelligence shows buyer and competitor activity insights, utilizes AI to quantify business opportunities, and tracks sales trends over time to give context for market shifts.
Gong.io has a minimum base charge of $5,000 and $1,200 per user per year. The price includes the platforms' deal, people, and market intelligence integrations. These integrations include calendar connection, customer relationship management (CRM), telephone systems, and video conferencing as well as recording and clip sharing technology. Third-party integrations include Amazon Connect, Cisco Webex, Google Meet, Five 9, HubSpot, and more.
