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OpenPhone is a business communication platform created to offer calling and messaging. The company's platform is able to distingush between business and personal calls; automatically record calls; provide call routing; and auto-respond to texts, missed calls, and voicemail, offering automation to interested entrepreneurs and professionals.
Users can receive local or toll-free North American phone numbers for their teammates and departments. The phone numbers have their own inbox that keeps the conversations separate from the rest. The personalized properties and notes enables users to track details relevant to their business. There is also a shared address book for teams to gather details about a contact before communication begins. The platform also supports integration, so users can connect to other tools to sync contacts, track conversations, and analyze calls.
The platform also allows users to send snippets and automate responses with saved message templates. They can also set up auto-replies to respond to texts, missed calls, and voicemails. Users can set their business hours, mute specific numbers, and set up notification settings to match their preferences. OpenPhone can be connected to about 3,000 applications via Zapier. ️