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Timeline
April 23, 2020
Instacart announces new COVID-19 policies and plans to hire 250,000 more shoppers.
November 15, 2018
Instacart raises a $600,000,000 series F round from Valiant Capital Partners, Tiger Global Management and Coatue Management.
July 10, 2013
Instacart raises a $8,500,000 series A round from Canaan Partners, Khosla Ventures, Paul Buchheit, Sequoia Capital, SV Angel and Irving Capital.
Funding rounds
Funding round
Funding type
Funding round amount (USD)
Funding round date
Investment
600,000,000
November 15, 2018
Tiger Global Management
Coatue Management400,000,000
March 2017
Sequoia Capital
Wellcome Trust
Y Combinator
Andreessen Horowitz (a16z)
FundersClub
Khosla Ventures
Kleiner Perkins Caufield & Byers
Initialized Capital
Thrive Capital
Series A round8,500,000
July 10, 2013
Paul Buchheit
SV Angel
Canaan Partners
Irving Capital2,300,000
October 25, 2012
Alexis Ohanian200,000,000
February 2018
Glade Brook Capital PartnersPeople
Name
Role
LinkedIn
Adam Fischer
Employee
Adeyemi Ajao
Investor
Aditya Shah
Employee
Alexia Burke
Employee
Alison Hillman Derse
Employee
Alysia Echevarria
Employee
Andrea Coravos
Employee
Andrew Kane
Employee
Andrew Nodes
Employee
Andrew Vilcsak
Investor
Andrew Wynn
Employee
Apoorva Mehta
Founder
Arnaud Ferreri
Employee
Arpit Shah
Employee
Ashu Khaitan
Employee
Ben D. Jones
Employee
Benjamin Sullivan
Employee
Bill Babeaux
Employee
Blair Anderson
Employee
Brandon Leonardo
Founder
Brent Goldman
Investor
Briceyda Lopez
Employee
Bryan Kennedy
Investor
Caleb Grisell
Employee
Chris Shu
Employee
Further reading
Title
Author
Link
Type
Date
Documentaries, videos and podcasts
Title
Date
Link
Companies
Company
CEO
Location
Products/Services
News
Title0
Author0
Date0
Publisher0
Description0
Natasha Mascarenhas
June 5, 2020
TechCrunch
Instacart announced today that it is changing its tip policy to protect its growing shopper network from tip-baiting. Tip-baiting, a grotesque tactic, is when customers bait shoppers with a big tip and then reduce the tip to zero after they receive their groceries. It emerged as Instacart's demand skyrocketed due to the pandemic and people [...]
Russell Brandom
May 26, 2020
The Verge
Instacart promised two weeks' pay for any shopper who is quarantined because of COVID-19 -- but getting that money has been hard.
Megan Rose Dickey
May 5, 2020
TechCrunch
Gig workers have become an essential part of our society during the COVID-19 global health crisis. But even before the pandemic, gig workers had become a staple in the lives of many people who use services like Uber, Lyft, Instacart, DoorDash and Postmates. Despite the growing presence of gig workers, little has been known about [...]
Arielle Pardes
May 1, 2020
Wired
Essential workers are banding together to protest the companies' responses to Covid-19. But as one organizer says, they're fighting against giants.
Elizabeth M. Renieris
April 30, 2020
Wired
If we look closer, we may realize it's not really the "tech" we're upset about.
Arielle Pardes
April 24, 2020
Wired
Some gig workers say their supplies were low-quality or arrived damaged, as shortages continue for items like masks and sanitizer.
Natasha Mascarenhas
April 23, 2020
TechCrunch
Instacart's aggressive hiring spree is continuing due to COVID-19 shelter in place orders. Today, the company announced it is adding 250,000 more shoppers to meet consumer demand, and to help the company return to "one-hour and same-day delivery," according to a statement. Along with the hiring announcement, Instacart is implementing a slew of new policies, [...]
Arielle Pardes
April 18, 2020
Wired
Instacart promised it would provide masks and sanitizer kits weeks ago. Now the company claims the delay is by design.
Kirsten Korosec
April 16, 2020
TechCrunch
Online grocery delivery company Instacart is launching a prescription delivery service through a partnership with Costco as demand for online delivery continues to rise amid the COVID-19 pandemic. The company said Thursday the delivery service is now available from nearly 200 Costco locations in Arizona, California, Delaware, Florida, Illinois, New York, Washington and Washington D.C. [...]
Natasha Mascarenhas
April 10, 2020
TechCrunch
Instacart is adding more support roles to help its shoppers, customers, and retail partners, as the company faces unprecedented demand for its grocery delivery services due to COVID-19 shelter in place orders. Today Instacart announced that it has doubled its Care team, from 1,200 agents to 3,000 agents. Care team employees will work on answering [...]
Sarah Perez
April 8, 2020
TechCrunch
Instacart today is rolling out new ordering options aimed at unlocking more delivery windows amid a surge of demand for its online grocery service due to the COVID-19 outbreak. The company is introducing "fast & flexible" and "order ahead" options, which will shift lower priority orders further out on the schedule. This, in turn, allows [...]
Megan Rose Dickey
April 2, 2020
TechCrunch
Instacart will start providing health and safety kits to its full-service shoppers. These kits will include a face mask, hand sanitizer and a thermometer, the company announced today. The kits will be available for free to shoppers starting next week. Shoppers, according to Instacart, will be able to request a kit by registering with their [...]
Noam Scheiber and Kate Conger
March 31, 2020
www.nytimes.com
The two companies are the latest targets of labor action by groups fearing virus exposure on the job.
Hilary Russ
March 30, 2020
U.S.
Warehouse, delivery and retail gig workers in the United States went on strike on Monday to call attention to safety and wage concerns for people laboring through the coronavirus crisis.
Associated Press
March 30, 2020
Boston Herald
A possible strike by Instacart workers highlights the impact of the coronavirus outbreak on the grocery delivery business, where workers are worried about their safety as they try to meet a surge in demand for online groceries.
Megan Rose Dickey
March 27, 2020
TechCrunch
Instacart shoppers, led by the folks over at Gig Workers Collective, are planning a nationwide strike in protest of the company's practices amid the COVID-19 pandemic, Vice first reported. Shoppers, who are responsible for grocery shopping and deliveries, say they have urged Instacart to take proper safety precautions, such as providing hand sanitizer and disinfectant [...]
Chris Kirkham
March 25, 2020
IN
On his delivery route through Orange County, California, Joseph Alvarado made 153 stops one day last week for Amazon.com Inc, touching the inside and outside of his van, more than 225 packages, and dozens of customers' doors and gates.
Natasha Mascarenhas
March 23, 2020
TechCrunch
San Francisco-based Instacart today announced it will bring on 300,000 shoppers for its grocery delivery platform over the next three months. The move is meant to manage an uptick in demand due to the novel coronavirus pandemic. The platform lets users shop from well-known grocery stores like Costco, Safeway, Krogers and more from home. Once [...]
Megan Rose Dickey
March 17, 2020
TechCrunch
As a way to try to ease some of the pressure and low ratings gig workers may face from panicked customers, Instacart has made some changes to its app. The first is that shopper ratings won't affect their access to orders during the pandemic. Instacart will also forgive all ratings under five stars. Instacart, in [...]
Sarah Perez
March 16, 2020
TechCrunch
As the COVID-19 pandemic spreads across the U.S., grocery delivery apps have begun seeing record numbers of daily downloads, according to new data from app store intelligence firm Apptopia. On Sunday, online grocery apps including Instacart, Walmart Grocery, and Shipt hit yet another new record for daily downloads for their respective apps, the firm says. [...]
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References
Instacart
Is a
CompanyCompany attributes
Food
Retail
Grocery store
Delivery (commerce)Location
San FranciscoCompany status
Active
Legal name
Maplebear Inc.
Apoorva Mehta
Brandon LeonardoAccelerator
Accelerator Batch
Crunchbase
Place of incorporation
Delaware
Marc Andreessen
Dragoneer Investment Group
Unilever VenturesFounded date
2012
Business model
Transaction processing / marketplace
Other attributes
Country
United StatesHeadquarters
Wikidata entity ID
Q22909236
Categories
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Jessica Karpinski
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