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DoorDash

DoorDash

DoorDash is a San Francisco-based online food ordering and delivery platform. It participated in the S13 cohort of Y Combinator.

Overview

DoorDash is a San Francisco-headquartered online food ordering and food delivery platform. The company was founded in January 2013 by Tony Xu, Stanley Tang, Andy Fang, and Evan Moore at Stanford University. The company was originally called Palo Alto Delivery and became popular among Stanford University students. 

In the summer of 2013, the company received $120,000 in seed money from Y Combinator in exchange for a 7 percent stake in the company. The company officially changed its name to DoorDash in 2015. On December 9, 2020, the company became a public company via an initial public offering, raising $3.37 billion.

DoorDash Kitchen

DoorDash Kitchen is the company's ghost kitchen concept. In October 2019, DoorDash opened its first shared commissary kitchen, DoorDash Kitchen, in Redwood City, California. DoorDash Kitchen takes on the infrastructure build-out and permitting responsibilities and co-designs the space with each merchant. These kitchens open up new delivery options of Bay Areas brands to customers living in nearby neighborhoods. 

In November 2020, DoorDash announced the opening of its first physical restaurant location, partnering up with Bay Area restaurant Burma Bites to offer delivery and pick-up orders.

In May 2022, DoorDash opened its first rent-kitchen on the east coast, with a combination dine-in/delivery concept space in Brooklyn. This location is a “delivery-forward food hall” with rental space to five restaurants: DOMODOMO, Kings Co Imperial, Pies ‘n’ Thighs, moonbowls, and Little Caesars. The products of two local favorites, Birch Coffee and Milk Bar, are also be featured.

DoorDash Kitchen Brooklyn
DashMart

In August 2020, DoorDash announced the launch of a series of ghost convenience stores. These stores are delivery-only, physical fulfillment centers for convenience, grocery, pet supply, and restaurant items, and the products are curated by DoorDash. Dashmart locations include the following:

  • Baltimore, MD
  • Chicago, IL
  • Cincinnati, OH
  • Columbus, OH
  • Concord, CA
  • Dallas, TX
  • Denver, CO
  • Fort Wayne, IN
  • Minneapolis, MN
  • Sacramento, CA
  • Salt Lake City, UT
  • San Diego, CA
  • Redwood City, CA
  • Manhattan, Brooklyn, and Long Island in the state of New York
COVID-19

In April 2020, in response to the COVID-19 pandemic, DoorDash offered gloves and bottles of hand sanitizer at no charge to its delivery drivers. The company also changed its default drop-off option to contactless delivery. Later that same year, in October 2020, DoorDash launched its "Reopen for Delivery" program to have restaurants that have closed due to the COVID-19 pandemic partner with local ghost kitchen operators to offer food delivery and pick-up-only service.

Timeline

May 11, 2022
DoorDash is brings DashMart stores to Long Island
May 2, 2022
DoorDash Kitchens opens delivery-centric food hall concept in Brooklyn.
November 23, 2021
DoorDash announces it is building its own delivery robots, with its robotics and automation division, DoorDash Labs.
July 29, 2021
DoorDash opens second shared kitchen facility, with a location in San Jose.
June 9, 2021
DoorDash announces its official launch in Japan, beginning with Sendai. This marks the company's first market expansion in Asia and third country outside the US, including Australia and Canada.
May 12, 2021
DoorDash announces its first international engineering hub in Toronto and aims to hire fifty engineers.
April 27, 2021
DoorDash announces pricing updates to provide more choice, flexibility, and transparency for Local Restaurants
April 8, 2021
DoorDash announces plan to give $1,000,000 to dashers & community nonprofits.
February 8, 2021
DoorDash acquires salad-making robot startup Chowbotics.
December 9, 2020
DoorDash sets share price at US$102 ahead of IPO

Funding Rounds

Acquisitions

Patents

Further Resources

Title
Author
Link
Type
Date

News

Title
Author
Date
Publisher
Description
By GLENN GAMBOA
November 19, 2021
AP NEWS
Susan Goodell needed help.In the early days of the COVID-19 pandemic, Goodell, CEO of the El Pasoans Fighting Hunger Food Bank, would look out the window at the long line of clients picking up the food available that day, while she and others answered calls from others who couldn't travel to a distribution point.
By DEE-ANN DURBIN
November 3, 2021
AP NEWS
DoorDash is adding security features to its app to help protect drivers.The San Francisco-based delivery company said Wednesday it's partnering with security company ADT on the new features, which will be available to all U.S.
Shira Ovide
October 13, 2021
www.nytimes.com
Why are DoorDash and Instacart letting businesses buy their way to the top of search results?
Li Jin
September 24, 2021
Harvard Business Review
Platforms have rewritten the contract between workers and companies. Here's how gig workers and creators are starting to push back.
By DEE-ANN DURBIN
September 15, 2021
AP NEWS
DoorDash is suing New York City over a new law that requires delivery companies to share customer data with restaurants. The lawsuit, filed Wednesday, is the latest in a string of legal tussles between the delivery companies and local governments, reflecting unease over the phenomenal growth of delivery and its impact on restaurants.
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References

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