Founded by Alex Algard in 2016, Hiya offers a Voice Performance Platform that connects businesses with their customers, provides protection from spam and fraud calls, and assists carriers in securing their networks. The company's SaaS applications, Hiya Connect and Hiya Protect, serve users worldwide and power services like AT&T Call Protect and Samsung Smart Call.Hiya offers a monthly subscription for $2.99/month and a yearly subscription for $14.99/year. There is a 7 day free trial.
Hiya offers a caller identification application made for mobile users worldwide. The company's applications identify unknown numbers, then automatically blocks scam and spam threats. Through analysis of about 13 billion calls per month, Hiya protects over 100 million users from unwanted calls. Hiya is available as a consumer application on Google Android and iPhone and is integrated into the users phone experience for AT&T Call Protect, T-Mobile Name ID, and Samsung Galaxy, A-Series, and J-Series users.
With Hiya Connect, users can access voice metrics and insights, prevent inaccurate spam labeling, display name, logo, and call reason with Branded Call and protect their identity by preventing spoofing with Secure Call. Hiya Protect offers real-time detection, automatic fraud blocking, and spam call categorization. The Hiya App allows users to identify wanted or unwanted calls and access call management options like reverse phone number lookup from their personal devices.
Customers of the Hiya platform include Safelite, Penske, Just Eat, Assurance, Astutis, and QuinStreet. In the case of a company like Just Eat, it suggested Hiya's platform helped Just Eat increase the number of orders delivered per day with an 11 percent increase in answer rate. While Penske's Truck Leasing suggested that Hiya's platform helped Penske increase answer rates for higher sales conversions, with over a 100 percent increase in answer rates.
Charter collaborates with Hiya to protect Spectrum Mobile customers from spam calls
Hiya & Samsung Extend Partnership, Bring Smart Call To Galaxy Note 20
October 23, 2020
Seattle spam-call blockers Hiya add Salesforce President and CMO Sarah Franklin to board
August 5, 2021