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Freshworks

Freshworks

Freshworks Inc. is an American, cloud-based customer engagement company.

OverviewStructured DataIssuesContributors

Contents

freshworks.com
freshdesk.com
Is a
Organization
Organization
Company
Company

Company attributes

Industry
‌
Issue tracking system
Marketing
Marketing
Cloud management
Cloud management
Customer service
Customer service
Cloud computing
Cloud computing
B2B
B2B
‌
Marketing technology
Software
Software
...
Location
San Mateo, California
San Mateo, California
0
Melbourne
Melbourne
0
Bellevue, Washington
Bellevue, Washington
0
Utrecht
Utrecht
0
India
India
Bangalore
Bangalore
0
Denver
Denver
0
Berlin
Berlin
0
...
B2X
B2B
B2B
CEO
Girish Mathrubootham
Girish Mathrubootham
Founder
Parsuram Vijayasankar
Parsuram Vijayasankar
Shihab Muahmmed
Shihab Muahmmed
Girish Mathrubootham
Girish Mathrubootham
AngelList URL
angel.co/freshworks
Pitchbook URL
pitchbook.com/profiles.../53432-65
Legal Name
Freshworks Inc.
Subsidiary
Joe Hukum
Joe Hukum
0
Freshservice
Freshservice
Date Incorporated
August 18, 2010
Number of Employees (Ranges)
5,001 – 10,000
Email Address
support@freshcaller.com
support@freshworks.com
sales@freshworks.com
Phone Number
+34518880864
+46101389041
+9718000320520
+914466678040
+441892805040
+4578754730
+611800861302
+493058849246
...
Number of Employees
4,300
Full Address
Stationsplein 32 3511 ED Utrecht0
11100 NE 8th St 7th Floor Bellevue, WA 980040
1401 Lawrence Street, Suite 1200 Denver, CO, 802020
22 rue Chauchat, 75009 Paris, France0
2950 S. Delaware Street, Suite 201 San Mateo CA 944030
30, Cecil St, Singapore0
3rd Floor, Johnson Building, 77 Hatton Garden, London, EC1N 8JS0
Global Infocity, Block B, 40 MGR Road, Chennai 600 0960
...
Place of Incorporation
Delaware
Delaware
Investors
Peak XV Partners
Peak XV Partners
Tiger Global Management
Tiger Global Management
Steadview Capital
Steadview Capital
The Accel Partners
The Accel Partners
Sequoia Capital
Sequoia Capital
CapitalG
CapitalG
Accel
Accel
Founded Date
2010
Total Funding Amount (USD)
484,000,000
Latest Funding Round Date
January 1, 2020
Competitors
AtomChat Inc.
AtomChat Inc.
OroCommerce
OroCommerce
Servisbot
Servisbot
ConvoLounge
ConvoLounge
Intwixt
Intwixt
SEDCO
SEDCO
0
WOOQER
WOOQER
appVuze
appVuze
...
Business Model
Subscription
Stock Symbol
FRSH
Exchange
Nasdaq
Nasdaq
Glassdoor ID
https://www.glassdoor.at/Overview/Working-at-Freshworks-EI_IE1680273.11,21.htm?countryRedirect=true
CTO
Shan Krishnasamy
Shan Krishnasamy
CFO
Tyler Sloat
Tyler Sloat
Key People
Tyler Sloat
Tyler Sloat
Girish Mathrubootham
Girish Mathrubootham
Shan Krishnasamy
Shan Krishnasamy
Latest Funding Type
‌
Series H round
Latest Postmoney Valuation
1,500,000,000
Patents Assigned (Count)
4
Motto/Tagline
Frictionless, simple, easy
Wellfound ID
freshworks
Technologies Used
JavaScript
JavaScript
Oracle Database
Oracle Database
Microsoft Azure
Microsoft Azure
Google Cloud Search
Google Cloud Search
Country
United States
United States
Headquarters
San Mateo, California
San Mateo, California
0

Other attributes

Company Operating Status
Active
Strategic Partnerships
Softline International
Softline International
Invested in
WorqHat
WorqHat
Fyle Technologies
Fyle Technologies
Wikidata ID
Q56312900

Freshworks Inc. is an American, cloud-based customer engagement company.

History

The company was founded as Freshdesk in October 2010 by Girish Mathrubootham and Shan Krishnasamy. It rebranded to the Freshworks in 2017. The company headquarters is located in San Bruno, California, with global offices across India, UK, Australia and Germany.

Funding

Freshworks has raised funds from Accel, Tiger Global Management, CapitalG, and Sequoia Capital India. This was mainly used to enable research and development of product evolution, new product augmentation, and marketing campaigns.

Freshworks raised its Series A funding of $1 million from Accel Partners in November 2011. In April 2012, Tiger Global and Accel Partners invested $5 million in a Series B round. In November 2013, $7 million was funded by Accel Partners in a Series C round. In June 2014, Freshworks received $31 million in Series D funding from Tiger Global Management along with Accel Partners and Google Capital. In November 2016, Freshworks received $55 million in a Series F round, from Sequoia Capital India along with Accel Partners. In July 2018, Freshworks secured $100 million in a Series G round from Sequoia Capital and Accel Partners, with participation from CapitalG.

Initial public offering

On September 22, 2021, Freshworks made a debut on Nasdaq at a valuation of $13 billion at the close of its first trading day. The company raised $1.03 billion, selling 28.5 million shares at $36 per share. The shares started trading at a 21% premium to the IPO price and closed the day 32% higher at $47.55.

Products and services

Freshworks offers a range of customer support and sales software. These include Freshdesk, Freshservice, and Freshchat.

Timeline

No Timeline data yet.

Funding Rounds

Products

Acquisitions

SBIR/STTR Awards

Patents

Further Resources

Title
Author
Link
Type
Date
No Further Resources data yet.

References

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