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NuWave Communications

NuWave Communications

NuWave Communications is a cloud computing company founded in 1998.

NuWave Communications is an American privately held company, supplying cloud-based telephony, including unified communications (UcaaS] and collaboration services, to customers in the finance, healthcare, hospitality, government and Enterprise sectors. The company is headquartered in Las Vegas, Nevada with office locations in Los Angeles; Washington, DC; New Jersey and Gujarat, India.

NuWave operates as a Interconnected Voice over Internet Protocol (iVoIP) competitive local exchange carrier (CLEC) across the entire United States and has operations in 13 European Countries.

NuWave Communications was founded in 1998 by Shawn S. Sims and Mark J. Bunnell. In 2011, NuWave, which at the time was a operating as carriers carrier VoIP doing termination, toll-free origination and white label hosted PBX service provider, augmented its business with the acquisition of a Las-Vegas-based carrier, Avalon Telecom Services, LLC, and its carrier network.


NuWave provides a Unified Communications product, NuWave Connect, using Microsoft Skype for Business as one of its UC platform. The cloud-based communication product suite is marketed as a way to replace or reduce customers’ reliance of on-premise PBX hardware, reducing equipment expenditures and speeding deployment.

NuWave Connect is one of the 15 SIP-trunking services certified by Microsoft to provide TLS/SRTP encryption for Skype for Business.NuWave was selected by Microsoft for the deployment of the Microsoft Teams direct routing for Public Switched Telephone Network (PSTN) access. As a result of the Microsoft relationship NuWave launched NuTeams which is a fully unified approach to the Microsoft Teams solution with global coverage.

NuWave has commercialized an internal product used for more than four years for automated provisioning and analytical management called iPilot. The tool allows the provisioning of MS Teams in approximately 9 minutes. The platform is agnostic to the feature servers and is operation across Ribbons Communications platform, Broadsoft and MS Teams.

Awards and recognitions

NuWave was named Best Microsoft Teams Hosted Direct Routing Carrier by Internet Telephony Magazine 2020NuWave's iPilot - Microsoft Teams Voice Provisioning Platform was named 2021 Product of the Year award by Internet Telephony Magazine



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