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Lightstep is a platform for developers and SREs to monitor system health and respond to incidents in cloud-native systems. In 2021, ServiceNow acquired Lightstep to expand the benefits of observability and streamline the increase of cloud‑native capabilities by enterprises. The company's plan for Lightstep is an extension into an end‑to‑end platform for application development organizations.
The Lightstep platform enables monitoring and observability that detects changes in an enterprise's application, infrastructure, and user experience.
In March 2022, Lightstep announced the inclusion of incident response management to its observability platform. Lightstep Incident Response's overall availability offers integrations with different escalation policies, collaboration tools, rotation scheduling, APIs, and a CLI. It is capable of integrating with various monitoring and collaboration tools, like LogicMonitor, Postman, Zoom, Sumo Logic, Grafana, and Slack.
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