Log in
Sign up
Neuron7.ai

Neuron7.ai

Neuron7.ai is a San Jose, California-based company creating a platform that combines open-source AI technologies to automate field service across many types of devices.

OverviewStructured DataIssuesContributorsActivity
Contents
Overview

Neuron7.ai is a cloud-based dataset ingestion, NLP, and AI processing company that combines technologies to automate field service and deliver service outcomes. The San Jose, California-based company was founded in 2020 by company CEO Niken Patel.

Solutions

The company provides industry solutions, including predictive and reactive solutions for high-tech and medical devices, discrete manufacturing, and BPO specialty services.

High-tech and medical devices

Neuron7.ai provides services to high-tech and medical device operators by accurately predicting incoming issues; predicting resolution actions; offering replacement parts; diagnosing hardware, software, and firmware issues; and dispatching diagnosis. The service provides service desk representatives, application support, dispatchers, and field technicians.

Manufacturing

Neuron7.ai helps manufacturing businesses by gathering historical data, presenting initial service predictions, enabling power user modes and change implementation, and offering quick roll-outs and self-learning AI.

Specialty services

Neuron7.ai's target outcomes for specialty services include increased first call resolutions, reduction in overall turnaround time, increased service productivity, balancing service organization, and standardized intelligence service technology.

The company offers plug-and-play applications that do not require data scientists or NLP experts to operate pre-built data models.

A product feature on Neuron7 service center predictions

Products

Neuron7.ai has multiple machine learning, natural language processing, and AI products. These include:

  • N7 AI Readiness Module
  • N7 Service Prediction Engine
  • First Call Resolution
  • First Time Fix
  • N7 Intelligent Questions
  • N7 Intelligence Answers
  • N7 for Salesforce
  • N7 for Microsoft D365
Pricing strategy

Pricing for the Neuron7 platform is subscription-based, with tiers that depend on the number of data sets that need to be trained. Patel has stated that the company is hoping to shift to a pricing model that is based more on the outcomes enabled by the platform.

Timeline

No Timeline data yet.

Further Resources

Title
Author
Link
Type
Date
No Further Resources data yet.

References

neuron7.ai
Is a
Organization
Organization
Company
Company

Company attributes

Industry
Technology
Technology
Artificial Intelligence (AI)
Artificial Intelligence (AI)
Customer service
Customer service
Location
San Jose, California
San Jose, California
-1
B2X
B2B
B2B
CEO
Niken Patel
Niken Patel
-1
Founder
Niken Patel
Niken Patel
-1
Legal Name
Neuron 7
Number of Employees (Ranges)
11 – 50
Full Address
5302 Beaumont Canyon Drive, San Jose, CA 95138-1
Investors
Battery Ventures
Battery Ventures
Abhishek Sharma
Abhishek Sharma
Nexus Venture Partners
Nexus Venture Partners
Founded Date
2020
Email Address
serviceintelligence@neuron7.ai-1
Phone Number
+14259859034-1
Total Funding Amount (USD)
14,200,000
Latest Funding Round Date
June 21, 2022
Also Known As
Neuron 7
Latest Funding Type
Series A round
Series A round
Country
United States
United States
-1

Other attributes

Company Operating Status
Active-1
Latest Funding Round Amount (USD)
10,000,000

Find more companies like Neuron7.ai

Use the Golden Query Tool to find similar companies in the same industry, location, or by any other field in the Knowledge Graph.
Open Query Tool
Access by API
Golden Query Tool
Golden logo
Company
HomePress & MediaBlogCareers
We're hiring
Products
Knowledge GraphQuery ToolData RequestsKnowledge StorageAPIPricingEnterpriseChatGPT Plugin
Legal
Terms of ServiceEnterprise Terms of ServicePrivacy Policy
Help
Help centerAPI DocumentationContact Us
By using this site, you agree to our Terms of Service.