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Amazon Web Services (AWS)

Amazon Web Services (AWS)

AWS is a subsidiary company of Amazon, offering pay-as-you-go APIs and on-demand cloud computing services.

Overview

Amazon Web Services (AWS) is a subsidiary company of Amazon, offering pay-as-you-go APIs and on-demand cloud computing services. AWS is headquartered in Seattle, Washington, and was founded in 2006. The company offers its services in eighty-four availability zones, in twenty-six geographic regions around the world. AWS's cloud infrastructure is intended to be a scalable and low-cost platform and is used in 190 countries around the world.

AWS was founded in 2006 as a side-business for Amazon and is a cloud infrastructure as a service arm of the company. It was not initially considered largely important, even though in the decade after its launch, AWS grew into the most successful cloud infrastructure company. AWS in 2021 accounted for 32.4 percent of the overall cloud infrastructure market, followed by Microsoft Azure at 20 percent and Google Cloud at 9 percent, and the next largest individual providers. AWS has been compared, in its business model and infrastructure services, with the utility companies that emerged in the early 1900s.

Notable customers using Amazon Web Services include BP, Cerner, Enel, Expedia, Finra, General Electric, Hess, Intuit, Kellog's, Philips, Time, and Workday.

Services

The company offers cloud computing and API products and services for the following:

  • Analytics
  • Application integration
  • Augmented reality
  • Virtual reality
  • Cost management
  • Blockchain
  • Business applications
  • Computation
  • Programming containers
  • Customer engagement
  • Databases
  • Developer tools
  • End user computing
  • Gaming
  • Internet of things (IOT)
  • Machine learning
  • Management and governance
  • Media services
  • Migration and transfer
  • Mobile applications
  • Networking and content delivery
  • Quantum technologies
  • Robotics
  • Satellites
  • Security
  • Identity
  • Compliance
  • Datalakes
  • Enterprise software
  • Serverless computing
  • Data storage

AWS offers its services to customers through a network of server farms located throughout the world, with fees for the services often based on the combination of usage—similar to a "pay-as-you-go" model—with hardware, operating system, software, and networking features chosen by the user. Other factors that can impact the price include the service, availability, redundancy, and security the user wants. AWS also provides some security for users, while it also holds the user responsible for other parts of their security.

AWS CPaaS

The Amazon Web Services communications platform as a Service (CPaaS) is a newer part of the company's platform. It has been developed from strategic partnerships with companies, including Strategic Communications, and through acquisitions, such as the encrypted messaging platform Wickr. These have led to the development of a CPaaS that is directed towards contact centers through cloud deployments. This includes Amazon Connect, which is a customer service cloud contact center offering users tools for agents and managers through a unified interface, and offers features including telephony, high-quality audio, omnichannel outbound campaigns, predictive dialer with answering machine detection, web and mobile chat, omnichannel routing, and a rules engine for contact center automation.

The platform also uses artificial intelligence and machine learning to provide forecasting, capacity planning, and agent scheduling functionality for users, as well as administrative tools and real-time and historical analytics to help optimize the platform. As part of its CPaaS, AWS also offers AWS Communication Developer Services, which includes a set of SDKs and APIs that allow developers to embed customer communications into their applications. This includes application-to-person communications, asynchronous communications, and real-time communications with supported channels that include email, SMS, push notifications, chat, audio, video, and voice.

Timeline

June 25, 2022
Amazon's AWS buys message encrypting service Wickr.
January 13, 2022
Amazon announces EC2 Hpc6a Instance is optimized high performance computing.
July 20, 2021
Amazon Web Services officially launches healthcare cloud program.
March 29, 2021
ABB and AWS team up to create an EV fleet management platform
March 23, 2021
Tableau CEO Adam Selipsky is returning to AWS to replace Andy Jassy as CEO.
February 22, 2021
SIIA announces Amazon Web Services (AWS) as the lead sponsor of the 36th annual CODiE Awards program.
February 2021
Amazon partners with Seraphim on AWS accelerator for space startups.
January 2021
Change Healthcare teams up with AWS to offer data analytics service with focus on social determinants of health.
June 30, 2020
Amazon Web Services launches a dedicated aerospace and satellite business
April 24, 2020
AWS launches Amazon AppFlow, its new SaaS integration service

Products

Acquisitions

Invested in

Patents

Further Resources

Title
Author
Link
Type
Date

News

Title
Author
Date
Publisher
Description
By The Associated Press
December 8, 2021
AP NEWS
___Major outage hits Amazon Web Services; many sites affectedNEW YORK (AP) -- Amazon's cloud-service network suffered a major outage Tuesday, the company said, disrupting access to many popular sites.
Associated Press
December 8, 2021
AP NEWS
Amazon's cloud-service network suffered a major outage Tuesday, the company said, disrupting access to many popular sites. The service provides remote computing services to many governments, universities and companies, including The Associated Press.
By MATTHEW BARAKAT
November 17, 2021
AP NEWS
WASHINGTON (AP) -- The artificial intelligence at the heart of a new art exhibit, "me + you," does not judge you necessarily, but it does analyze and interpret what you have to say.Sponsored by Amazon Web Services, the sculpture by artist Suchi Reddy listens to what you have to say about the future and renders your sentiment in a display of colored lights and patterns.
Antony Adshead
October 12, 2021
ComputerWeekly.com
CloudCheckr brings multi-cloud audit capabilities as well as visibility of security and governance in an acquisition that adds to its cloud price optimisation in the Spot portfolio
Brand Post
October 12, 2021
CIO
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References

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