IntelePeer is a software company that provides an eponymous customer communications platform as a service (CPaaS). The San Mateo, California-based company was founded under the name VoEX in 2003 by then-CEO Haydar Haba, who left the company in 2013. Current leadership consists of President and CEO Frank Fawzi (who joined IntelePeer in 2007), COO Andre Simone, CFO Thomas Conway, and CTO John Ward. IntelePeer has been a privately held company since its inception.
IntelePeer provides a communication API platform that businesses use for customer communication. IntelePeer offers ominchannel communications that can be integrated into many forms of customer communication, including voice, text messaging, social media messaging and workflows. IntelePeer leverages artificial intelligence and analytics to integrate automated communications into a company's already existing platform. The company also offers no-code templates and minimal code, co-creation and developer API options.
IntelePeer is a venture-backed privately held company. The company most recently completed $110 million in new funding on May 25, 2021, in the form of $75 million in convertible notes and debt financing from Sixth Street Growth and $35 million in equity from Savant Growth.