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US Patent 7372952 Telephony control system with intelligent call routing

OverviewStructured DataIssuesContributorsActivity
Is a
Patent
Patent
Date Filed
May 31, 2007
Date of Patent
May 13, 2008
Patent Application Number
11756204
Patent Citations Received
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US Patent 12075003 Techniques for decisioning behavioral pairing in a task assignment system
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US Patent 11971908 Method and apparatus for detecting anomalies in communication data
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US Patent 11972376 Techniques for workforce management in a task assignment system
0
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US Patent 12008494 Techniques for behavioral pairing in a multistage task assignment system
0
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US Patent 11706339 System and method for communication analysis for use with agent assist within a cloud-based contact center
0
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US Patent 11712637 Steerable disk or ball
0
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US Patent 11778097 Techniques for pairing contacts and agents in a contact center system
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US Patent 11783246 Systems and methods for workforce management system deployment
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US Patent 11856140 Predictive communications system
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US Patent 11915042 Techniques for behavioral pairing in a task assignment system
0
•••
Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
Patent Number
7372952
Patent Primary Examiner
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Harry S. Hong

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