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US Patent 12001801 Question answering using dynamic question-answer database

Patent 12001801 was granted and assigned to Salesforce on June, 2024 by the United States Patent and Trademark Office.

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Patent abstractTimelineTable: Further ResourcesReferences
Is a
Patent
Patent
1

Patent attributes

Current Assignee
Salesforce
Salesforce
1
Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
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Patent Number
120018011
Patent Inventor Names
Na Cheng1
Zachary Alexander1
Anuprit Kale1
Yuanxin Wang1
Date of Patent
June 4, 2024
1
Patent Application Number
166859091
Date Filed
November 15, 2019
1
Patent Citations
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US Patent 8510045 Digital maps displaying search-resulting points-of-interest in user delimited regions
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US Patent 8510664 Method and system for displaying email thread information
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US Patent 8566301 Document revisions in a collaborative computing environment
1
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US Patent 8646103 Method and system for securing online identities
1
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US Patent 10528916 Competency-based question selection for digital evaluation platforms
1
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US Patent 10956822 Identification and management of frequently asked questions
1
...
Patent Primary Examiner
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Thu N Nguyen
1
Patent abstract

Disclosed are some implementations of systems, apparatus, methods and computer program products for integrating question generation and answer retrieval in a question answer system. The system generates a question using a set of documents and determines whether it is semantically distinct from questions in a question-answer repository. After determining that the question is semantically distinct from questions in the question-answer repository, the system adds the question to the question-answer repository. Upon receipt of a user-submitted question, the system uses the question-answer repository to identify a semantically similar question. The system retrieves an answer corresponding to the identified question from the question-answer repository and provides the answer in response to the user-submitted question.

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