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US Patent 11632303 Enhanced service mapping based on natural language processing

Patent 11632303 was granted and assigned to ServiceNow on April, 2023 by the United States Patent and Trademark Office.

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Is a
Patent
Patent
0

Patent attributes

Patent Applicant
ServiceNow
ServiceNow
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Current Assignee
ServiceNow
ServiceNow
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Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
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Patent Number
116323030
Patent Inventor Names
Robert Bitterfeld0
Asaf Garty0
Date of Patent
April 18, 2023
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Patent Application Number
170653810
Date Filed
October 7, 2020
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Patent Citations Received
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US Patent 12095842 Server-side workflow improvement based on client-side data mining
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US Patent 12093517 Software architecture and user interface for process visualization
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US Patent 11977471 Activity tracing through event correlation across multiple software applications
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Patent Primary Examiner
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Tom Y Chang
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CPC Code
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H04L 43/045
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G06F 16/285
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H04L 41/0803
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H04L 41/0893
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H04L 41/12
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H04L 63/1408
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G06F 16/288
0

A computing system includes persistent storage configured to store representations of software applications that include textual data respectively indicative of attributes of the software applications, and a mapping application configured to perform operations. The operations include retrieving a representation corresponding to a software application and, based thereon, identifying character strings present within textual data associated therewith. The operations also include generating, for each character string, a corresponding weight based on a frequency of the character string within the particular textual data and a frequency of the character string within textual data associated with at least a subset of the software applications. The operations additionally include selecting, from the character strings and based on the corresponding weights, candidate tags for the particular software application. The operations further include generating a mapping between the software application and a computing resource based on the candidate tags, and storing a representation of the mapping.

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