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Customer relationship management (CRM)

Customer-relationship management (CRM) is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with the company to improve business relationships and outcomes.

OverviewStructured DataIssuesContributorsActivity
Is a
Industry
Industry
Parent Industry
Customer success
Customer success
Child Industry
Sentiment analysis
Sentiment analysis
Wikidata ID
Q485643

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