Is a
Patent attributes
Patent Jurisdiction
Patent Number
Date of Patent
August 11, 2015
0Patent Application Number
142990250
Date Filed
June 9, 2014
0Patent Citations Received
Patent Primary Examiner
Patent abstract
A system for multiple interaction live monitoring, comprising an interaction manager that receives an interaction from a contact center, a recording management server that monitors the interaction, and an administration interface that presents the monitored interaction for viewing by a human user, and a method for multiple interaction live monitoring.
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