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US Patent 8861691 Methods for managing telecommunication service and devices thereof

Patent 8861691 was granted and assigned to Wipro (company) on October, 2014 by the United States Patent and Trademark Office.

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Is a

Patent

Patent attributes

Patent Applicant

Wipro (company)

Current Assignee

Wipro (company)

Patent Jurisdiction

United States Patent and Trademark Office

Patent Number

8861691

Patent Inventor Names

Srinivasa Raghava Vegi0

Anindito De0

Sivakumar Subbiah0

Date of Patent

October 14, 2014

Patent Application Number

13972630

Date Filed

August 21, 2013

Patent Citations Received

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US Patent 11971908 Method and apparatus for detecting anomalies in communication data

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US Patent 11677875 Method and apparatus for automated quality management of communication records

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US Patent 11678200 Identification of indoor and outdoor traffic usage of customers of a telecommunications network

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US Patent 11783246 Systems and methods for workforce management system deployment

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US Patent 11792662 Identification and prioritization of optimum capacity solutions in a telecommunications network

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US Patent 11856140 Predictive communications system

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US Patent 11943391 Method and apparatus for routing communications within a contact center

Patent Primary Examiner

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Binh Tieu

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