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US Patent 7343406 Proactive call and contact center system

OverviewStructured DataIssuesContributorsActivity
Is a
Patent
Patent
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Date Filed
January 18, 2001
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Date of Patent
March 11, 2008
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Patent Application Number
09766175
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Patent Citations Received
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US Patent 12062075 Communication generation for target leads
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US Patent 11783246 Systems and methods for workforce management system deployment
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US Patent 11790420 Visual discovery tool for automotive manufacturers with network encryption, data conditioning, and prediction engine
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US Patent 11856140 Predictive communications system
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US Patent 11943391 Method and apparatus for routing communications within a contact center
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US Patent 11947997 Systems and methods for customization of workflow design
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US Patent 11971908 Method and apparatus for detecting anomalies in communication data
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US Patent 11972447 Location alert system using vehicle identifiers and transaction parameters
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US Patent 11978031 Systems and methods that create a pseudo prescription from transaction data generated during a point of sale purchase at a front of a store
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US Patent 11677875 Method and apparatus for automated quality management of communication records
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Patent Inventor Names
Stephen R. Quatrano
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Chris Shenefiel
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Jean Seo
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Mark Buonanno
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Michael Swailes
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Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
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Patent Number
7343406
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Patent Primary Examiner
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Igor N. Borissov
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