Log in
Enquire now
‌

US Patent 12093647 Hierarchical search for improved search relevance

Patent 12093647 was granted and assigned to ServiceNow on September, 2024 by the United States Patent and Trademark Office.

OverviewStructured DataIssuesContributors

Contents

Is a
Patent
Patent
0

Patent attributes

Patent Applicant
ServiceNow
ServiceNow
0
Current Assignee
ServiceNow
ServiceNow
0
Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
0
Patent Number
120936470
Patent Inventor Names
Badarinarayan Parthasarathi Burli0
Date of Patent
September 17, 2024
0
Patent Application Number
176440470
Date Filed
December 13, 2021
0
Patent Citations
‌
US Patent 7610512 System and method for automated and assisted resolution of it incidents
0
‌
US Patent 7617073 System and method for assessing and indicating the health of components
0
‌
US Patent 7689628 Monitoring several distributed resource elements as a resource pool
0
‌
US Patent 7716353 Web services availability cache
0
‌
US Patent 7769718 Unobtrusive point-in-time consistent copies
0
‌
US Patent 7783744 Facilitating root cause analysis for abnormal behavior of systems in a networked environment
0
‌
US Patent 7870279 Method and apparatus for scanning, personalizing, and casting multimedia data streams via a communication network and television
0
‌
US Patent 7877783 System and method for secure communications with a remote software program
0
...
Patent Primary Examiner
‌
Richard Z Zhu
0
Patent abstract

A computer-implemented method is provided that includes receiving a search query and, responsive to the search query, providing one or more textual comments relevant to the search query. This includes tokenizing the search query and calculating a set of query term frequency metrics. A set of records relevant to the search query is then selected, from a persistent storage, based on determined similarities between the query term frequency metrics and frequency metrics determined for the records in the persistent storage. Textual comments within the selected records are associated with usefulness metrics. The textual comments relevant to the search query are selected by selecting those textual comments within the selected records that are associated with usefulness metrics that are within a pre-determined range, e.g., an inter-quartile range for a population of usefulness metrics.

Timeline

No Timeline data yet.

Further Resources

Title
Author
Link
Type
Date
No Further Resources data yet.

References

Find more entities like US Patent 12093647 Hierarchical search for improved search relevance

Use the Golden Query Tool to find similar entities by any field in the Knowledge Graph, including industry, location, and more.
Open Query Tool
Access by API
Golden Query Tool
Golden logo

Company

  • Home
  • Press & Media
  • Blog
  • Careers
  • WE'RE HIRING

Products

  • Knowledge Graph
  • Query Tool
  • Data Requests
  • Knowledge Storage
  • API
  • Pricing
  • Enterprise
  • ChatGPT Plugin

Legal

  • Terms of Service
  • Enterprise Terms of Service
  • Privacy Policy

Help

  • Help center
  • API Documentation
  • Contact Us
By using this site, you agree to our Terms of Service.