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US Patent 11991137 Notification timing in a group-based communication system

Patent 11991137 was granted and assigned to Salesforce on May, 2024 by the United States Patent and Trademark Office.

OverviewStructured DataIssuesContributorsActivity

Contents

Patent abstractTimelineTable: Further ResourcesReferences
Is a
Patent
Patent
1

Patent attributes

Patent Applicant
Salesforce
Salesforce
1
Current Assignee
Salesforce
Salesforce
1
Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
1
Patent Number
119911371
Patent Inventor Names
Andy Timmons1
Aaron Maurer1
Lichen Ni1
Date of Patent
May 21, 2024
1
Patent Application Number
176608701
Date Filed
April 27, 2022
1
Patent Citations
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US Patent 11582319 System and method for tracking interactions in an email
1
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US Patent 10805400 Monitoring and controlling of distributed machines
1
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US Patent 9959551 Customer-level cross-channel message planner
1
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US Patent 10051600 Selective notification delivery based on user presence detections
1
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US Patent 10516737 Monitoring and controlling of distributed machines
1
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US Patent 10616165 Enabling wearables to cognitively alter notifications and improve sleep cycles
1
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US Patent 10616167 Enabling wearables to cognitively alter notifications and improve sleep cycles
1
Patent Primary Examiner
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Ninos Donabed
1
CPC Code
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G06F 3/041
1
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G06F 3/0482
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G06F 3/0488
1
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G06F 3/0481
1
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G06F 3/0484
1
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G06F 3/04883
1
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G06F 3/048
1
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G06F 3/14
1
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Patent abstract

Methods, systems, apparatuses, devices, and computer program products are described. A group-based communication system may determine timing for sending notifications to users of the group-based communication system to improve the likelihood of the users interacting with the notifications, interacting with other users in the system, or both. For example, the group-based communication system may identify a notification to send to a user, where the user is associated with a user identifier and a workspace identifier in the group-based communication system. The system may dynamically determine a time for sending the notification based on activity data for the user corresponding to the user identifier and activity data for multiple other users corresponding to the workspace identifier (e.g., members of a team with the user). The system may send the notification for display in a user interface of a user device operated by the user at the determined time.

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