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US Patent 11880659 Hierarchical natural language understanding systems

Patent 11880659 was granted and assigned to Salesforce on January, 2024 by the United States Patent and Trademark Office.

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Patent
Patent
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Patent attributes

Patent Applicant
Salesforce
Salesforce
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Current Assignee
Salesforce
Salesforce
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Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
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Patent Number
118806590
Patent Inventor Names
Shiva Kumar Pentyala0
Johnson Liu0
Ankit Chadha0
Shashank Harinath0
Shilpa Bhagavath0
Jean-Marc Soumet0
Date of Patent
January 23, 2024
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Patent Application Number
171623180
Date Filed
January 29, 2021
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Patent Primary Examiner
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Satwant K Singh
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Patent abstract

Methods and systems for hierarchical natural language understanding are described. A representation of an utterance is inputted to a first machine learning model to obtain information on the first utterance. According to the information on the utterance a determination that the representation of the utterance is to be inputted to a second machine learning model that performs a dedicated natural language task is performed. In response to determining that the representation of the utterance is to be inputted to a second machine learning model, the utterance is inputted to the second machine learning model to obtain an output of the dedicated natural language task.

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