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US Patent 11790376 Predicting customer support requests

OverviewStructured DataIssuesContributorsActivity
Is a
Patent
Patent
Date Filed
December 6, 2019
Date of Patent
October 17, 2023
Patent Application Number
16706141
Patent Citations
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US Patent 8494152 Systems and methods for automated call-handling and processing
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US Patent 10097690 Detecting events from customer support sessions
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US Patent 10109275 Word hash language model
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US Patent 10127908 Connected accessory for a voice-controlled device
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US Patent 10169315 Removing personal information from text using a neural network
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US Patent 10210244 Updating natural language interfaces by processing usage data
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US Patent 10387888 Assisting entities in responding to a request of a user
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US Patent 10453074 Automatically suggesting resources for responding to a request
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US Patent 10482875 Word hash language model
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US Patent 10515104 Updating natural language interfaces by processing usage data
•••
Patent Inventor Names
Jason Shaev
Brian Dillmann
Joseph Hackman
Gustavo Sapoznik
Vicky Sehrawat
Shawn Henry
Punyashloka Biswal
Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
Patent Number
11790376
Patent Primary Examiner
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Loc Tran
CPC Code
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G06F 21/31
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G06Q 30/016

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