Is a
Patent attributes
Patent Jurisdiction
Patent Number
Patent Inventor Names
Jason Shaev
Brian Dillmann
Joseph Hackman
Gustavo Sapoznik
Vicky Sehrawat
Shawn Henry
Punyashloka Biswal
Date of Patent
October 17, 2023
Patent Application Number
16706141
Date Filed
December 6, 2019
Patent Citations
...
Patent Primary Examiner
CPC Code
Patent abstract
The third-party company may provide a user interface to a customer to submit a customer support request regarding a first company. The third-party company may receive a customer identifier from the first device and may request prediction data from the first company using the customer identifier. The third-party company may process the prediction data to predict a customer support request of the customer and generate user interface data corresponding to the predicted customer support request. The user interface data may be transmitted to the user interface before a customer support request from the customer is received.
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