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US Patent 11709706 Lock scheduling using machine learning

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Patent
Patent
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Patent attributes

Patent Applicant
ServiceNow
ServiceNow
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Current Assignee
ServiceNow
ServiceNow
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Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
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Patent Number
117097060
Date of Patent
July 25, 2023
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Patent Application Number
174447140
Date Filed
August 9, 2021
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Patent Citations
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US Patent 7617073 System and method for assessing and indicating the health of components
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US Patent 7685167 Configuration management database reference instance
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US Patent 7689628 Monitoring several distributed resource elements as a resource pool
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US Patent 7716353 Web services availability cache
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US Patent 7769718 Unobtrusive point-in-time consistent copies
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US Patent 7783744 Facilitating root cause analysis for abnormal behavior of systems in a networked environment
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US Patent 7890802 System and method for automated and assisted resolution of IT incidents
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US Patent 7925981 Systems and methods for managing web services via a framework of interfaces
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Patent Primary Examiner
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Gregory A Kessler
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CPC Code
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G06N 5/04
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G06N 20/00
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G06F 9/5005
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G06F 9/4881
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The present approach relates to systems and methods for facilitating run time predictions for cloud-computing automated tasks (e.g., automated tasks), and using the predicted run time to schedule resource locking. A predictive model may predict the automated task run time based on historical run time to completion, and the run time may be updated using machine learning. Resource lock schedules may be determined for a queue of automated tasks utilizing the resource based on the predicted run time for the various types of automated tasks. The predicted run time may be used to reserve a resource for the given duration, such that the resource is not available for use for another task.

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