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US Patent 11706168 Triggering event identification and application dialog validation

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TimelineTable: Further ResourcesReferences
Is a
Patent
Patent
1

Patent attributes

Patent Applicant
Salesforce
Salesforce
1
Current Assignee
Salesforce
Salesforce
1
Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
1
Patent Number
117061681
Date of Patent
July 18, 2023
1
Patent Application Number
171713671
Date Filed
February 9, 2021
1
Patent Citations
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US Patent 8423577 Providing suggested actions in response to textual communications
1
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US Patent 8676913 Discussion-topic, social network systems
1
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US Patent 8750836 Automated prompting techniques implemented via mobile devices and systems
1
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US Patent 8996639 Predictive responses to incoming communications
1
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US Patent 9713774 Contextual chat message generation in online environments
1
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US Patent 9922124 Enable user to establish request data specific connections with other users of network(s) for communication, participation and collaboration
1
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US Patent 9948583 Channel based communication and transaction system
1
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US Patent 10303762 Comprehensive safety schema for ensuring appropriateness of language in online chat
1
...
Patent Primary Examiner
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Jerry B Dennison
1
CPC Code
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H04L 51/046
1
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H04L 12/1813
1
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G06N 20/00
1

Various embodiments of the disclosure are directed to updating a selected group-based communication interface of a plurality of group-based communication interfaces with an application dialog received from an external application. In an example, user interaction data associated with a group-based communication system can be received from a client device, and a triggering event, associated with an application external to the group-based communication system, can be identified from within the user interaction data. An application dialog request, associated with the triggering event, can be sent to the application and, in response to sending the application dialog request to the application, an application dialog can be received from the application. Based at least partly on a determination that the application is validated for communication with the client device, the application dialog can be output to the client device for display via a group-based communication user interface associated with the group-based communication system.

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