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US Patent 11671388 Contact center messaging

OverviewStructured DataIssuesContributorsActivity
Is a
Patent
Patent
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Current Assignee
State Farm
State Farm
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Date Filed
July 16, 2021
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Date of Patent
June 6, 2023
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Patent Applicant
State Farm
State Farm
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Patent Application Number
17378204
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Patent Citations
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US Patent 7730204 Extensible interface for inter-module communication
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US Patent 7788679 User interface with context-based communication using media prediction
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US Patent 7805487 System, method and apparatus for communicating via instant messaging
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US Patent 7922493 Methods and systems for training sales representatives and conducting online sales calls
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US Patent 7965995 Apparatus and method for broadcasting messages to selected group(s) of users
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US Patent 8001186 Method and system for providing collaborative moderation and correction of message history in an instant messaging session
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US Patent 8112391 Synchronization of agent skill data
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US Patent 8271618 System and method for zero-footprint screen capture
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US Patent 8379832 Universal queuing for inbound communications
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US Patent 8396205 Systems and methods of supervising contacts
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•••
Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
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Patent Number
11671388
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Patent Primary Examiner
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Jonathan A Bui
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