US Patent 11341506 Automated social media queuing system
Patent 11341506 was granted and assigned to ACF TECHNOLOGIES, INC. on May, 2022 by the United States Patent and Trademark Office.
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Edits on 16 Oct, 2023
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Patent Inventor Names
Jose Gregorio Mora0
Edits on 30 Mar, 2023
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Infobox
Is a
Patent Applicant
Current Assignee
Patent Jurisdiction
Patent Number
113415060
Date of Patent
May 24, 2022
0Patent Application Number
156648150
Date Filed
July 31, 2017
0Patent Primary Examiner
Edits on 25 May, 2022
Golden AI
Edits made to:
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Article (+508 characters)
US Patent 11341506 Automated social media queuing system
Article
An automated queue is provided including processing circuitry configured to receive one or more posts from a social media platform associated with a target entity, generate a case including the content of a post, enter the case in a virtual queue for agent review, in response to the case reaching the front of the virtual queue, causing the content to be displayed to an agent on a user interface, receive a response from the user interface, and cause the response to be posted to the social media platform.
Infobox
Is a
Patent applicant
Current assignee
Patent jurisdiction
Patent number
11341506
Date of patent
May 24, 2022
Patent application number
15664815
Date Filed
July 31, 2017
Patent primary examiner
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