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US Patent 10956480 System and method for generating dialogue graphs

Patent 10956480 was granted and assigned to Nuance Communications on March, 2021 by the United States Patent and Trademark Office.

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Patent
Patent
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Patent attributes

Patent Applicant
Nuance Communications
Nuance Communications
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Current Assignee
Nuance Communications
Nuance Communications
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Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
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Patent Number
109564800
Patent Inventor Names
Nastaran Jafarpour Khameneh0
Peter Stubley0
Abhishek Rohatgi0
Flaviu Gelu Negrean0
Jean-Francois Beaumont0
Marco Antonio Padron Chavez0
Paul A. Tepper0
Date of Patent
March 23, 2021
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Patent Application Number
160232200
Date Filed
June 29, 2018
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Patent Citations Received
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US Patent 11886281 Artificial intelligence engine providing automated error resolution
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Patent Primary Examiner
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Jensen Hu
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Patent abstract

A method, computer program product, and computing system for automatically generating a dialogue graph is executed on a computing device and includes receiving a plurality of conversation data. A plurality of utterance pairs from the plurality of conversation data may be clustered into a plurality of utterance pair clusters. A dialogue graph may be generated with a plurality of nodes representative of the plurality of utterance pair clusters.

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