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US Patent 10582052 Automated call requests with status updates

Patent 10582052 was granted and assigned to Google on March, 2020 by the United States Patent and Trademark Office.

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Patent attributes

Patent Applicant

Current Assignee

Patent Jurisdiction

United States Patent and Trademark Office

Patent Number

Date of Patent

March 3, 2020

Patent Application Number

15945920

Date Filed

April 5, 2018

Patent Citations Received

US Patent 12075001 Selective performance of automated telephone calls to reduce latency and/or duration of assistant interaction

0

US Patent 10944867 Reducing telephone network traffic through automated telephone calls

US Patent 11050883 Selective performance of automated telephone calls to reduce latency and/or duration of assistant interaction

US Patent 11778092 Selective performance of automated telephone calls to reduce latency and/or duration of assistant interaction

US Patent 11240378 Selective performance of automated telephone calls to reduce latency and/or duration of assistant interaction

US Patent 11563848 Selective performance of automated telephone calls to reduce latency and/or duration of assistant interaction

Patent Primary Examiner

Patent abstract

Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, relating to synthetic call status updates. In some implementations, a method includes determining, by a task manager module, that a triggering event has occurred to provide a current status of a user call request. The method may then determine, by the task manager module, the current status of the user call request. A representation of the current status of the user call request is generated. Then, the generated representation of the current status of the user call request is provided to the user.

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