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US Patent 10572517 Predicting intent of a user from anomalous profile data

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Is a
Patent
Patent

Patent attributes

Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
Patent Number
10572517
Patent Inventor Names
Arun K. Iyengar0
John A. Gunnels0
Mustafa Canim0
Robert G. Farrell0
Date of Patent
February 25, 2020
Patent Application Number
16553895
Date Filed
August 28, 2019
Patent Citations
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US Patent 10102359 Device access using voice authentication
0
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US Patent 10430447 Predicting intent of a user from anomalous profile data
0
Patent Citations Received
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US Patent 11790181 Extractive structured prediction in interactive systems
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US Patent 12093319 Measuring quality of a chatbot response
0
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US Patent 11930097 Integrated orchestration of intelligent systems
0
Patent Primary Examiner
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Regina N Holder
Patent abstract

Mechanisms are provided for conducting a natural language dialogue between the automatic dialogue system and a user of a client computing device. An automatic dialogue system receives natural language text corresponding to a user input from the user via the client computing device, the natural language text having an ambiguous portion of natural language text. The automatic dialogue system analyzes user profile information corresponding to the user to identify an anomaly in the user profile information and predicts a user intent associated with the anomaly. The automatic dialogue system disambiguates the ambiguous portion of the natural language text based on the predicted user intent and generates a response to the user input based on the disambiguated natural language text which is output to the client computing device to thereby conduct the natural language dialogue.

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