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US Patent 10430447 Predicting intent of a user from anomalous profile data

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Patent abstractTimelineTable: Further ResourcesReferences
Is a
Patent
Patent
1

Patent attributes

Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
1
Patent Number
104304471
Patent Inventor Names
Mustafa Canim1
Robert G. Farrell1
Arun K. Iyengar1
John A. Gunnels1
Date of Patent
October 1, 2019
1
Patent Application Number
158848871
Date Filed
January 31, 2018
1
Patent Citations Received
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US Patent 12093319 Measuring quality of a chatbot response
2
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US Patent 10572517 Predicting intent of a user from anomalous profile data
1
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US Patent 10741176 Customizing responses to users in automated dialogue systems
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US Patent 10891956 Customizing responses to users in automated dialogue systems
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US Patent 10909152 Predicting intent of a user from anomalous profile data
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US Patent 11790179 Facilitating pharmacy customer orders through natural language processing
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US Patent 11514245 Method and apparatus for determining user intent
Patent Primary Examiner
‌
Regina N Holder
1
Patent abstract

Mechanisms are provided for conducting a natural language dialog between the automatic dialog system and a user of a client computing device. An automatic dialog system receives natural language text corresponding to a user input from the user via the client computing device, the natural language text having an ambiguous portion of natural language text. The automatic dialog system analyzes user profile information corresponding to the user to identify an anomaly in the user profile information and predicts a user intent associated with the anomaly. The automatic dialog system disambiguates the ambiguous portion of the natural language text based on the predicted user intent and generates a response to the user input based on the disambiguated natural language text which is output to the client computing device to thereby conduct the natural language dialog.

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