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US Patent 10152972 Conversational agent

Patent 10152972 was granted and assigned to Allscripts on December, 2018 by the United States Patent and Trademark Office.

OverviewStructured DataIssuesContributorsActivity
Is a
Patent
Patent
Current Assignee
Allscripts
Allscripts
Date Filed
August 31, 2013
Date of Patent
December 11, 2018
Patent Applicant
Allscripts
Allscripts
Patent Application Number
14016083
Patent Citations Received
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US Patent 11430426 Relevant document retrieval to assist agent in real time customer care conversations
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US Patent 10999436 Agent action ranking system
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US Patent 11031013 Task completion based on speech analysis
0
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US Patent 11039014 Relationship determination system
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US Patent 11646033 Task completion based on speech analysis
0
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US Patent 11310365 Agent action ranking system
0
‌
US Patent 11489963 Agent logging system
Patent Inventor Names
Harry Wepuri
0
Matthew David Dreselly Thomas
0
William Loftus
0
Arif Ogan
0
Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
Patent Number
10152972
Patent Primary Examiner
‌
Richemond Dorvil

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