Obie is an AI platform that integrates documentation into a single source. The company was founded in September 2015 and is based in San Francisco. Obie integrates with existing knowledge tools and service desks, and gives organizations a single place to access documentation and route internal requests.
For customer support and people ops, Obie provides a single source for tracking insights, requests, and data. Obie can also standardize sales enablement. Obie suggests answers to frequently asked questions, and can integrate with tools such as Google Drive and ReadMe. It has a self-serve ITSM workflow that lives entirely in Slack. Obie allows ticket-routing directly via Slack to improve communication between Jira Service Desk and Slack.
Increasing core action completion by 45%
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Documentaries, videos and podcasts
- Artificial intelligence (AI)Artificial intelligence (AI) is intelligence exhibited by machines.
- CompanyA company, abbreviated 'co.', is a legal entity made up of an association of people, be they natural, legal, or a mixture of both, for carrying on a commercial or industrial enterprise.
- ChatbotA computer program designed to simulate conversation.