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Haptik

Haptik

Haptik is a company developing conversational AI for customer experience.

Haptik Overview

Haptik helps businesses build AI-assisted Chatbots using Industry AI models with domain-specific intelligence to comprehend user intent and deliver contextual responses solving user inquiries end-to-end.

Haptik is has been a part of the Jio - Google - Facebook digital ecosystem since 2019.

Timeline

February 25, 2021
Haptik launches its new product Buzzo, an AI-powered voice assistant to improve the digital shopping experience.
April 2016
Haptik raises a $11,200,000 series B round from Times Internet.
September 2014
Haptik raises a $1,000,000 series B round from Kalaari Capital and Vivek Kumar.

Funding rounds

Funding round
Funding type
Funding round amount (USD)
Funding round date
Investment
Haptik Series B round, September 2014
1,000,000
September 2014
2 Results
Results per page:
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People

Name
Role
LinkedIn

Aakrit Vaish

Founder

Swapan Rajdev

Founder

Further reading

Title
Author
Link
Type
Date

7 Remarkable IVR Trends For the Year 2021 And Beyond

Team Haptik

Web

February 9, 2021

9 Ways AI Chatbot will transform the Mortgage Industry in 2021

Team Haptik

Web

February 2, 2021

AI Recommendations - Understand and Optimize Conversations Proactively

Team Haptik

Web

February 16, 2021

Enterprise Helpdesk Chatbots: How They Boost Customer Service

Team Haptik

Web

February 16, 2021

How Chatbots are Poised to Transform Customer Service

Team Haptik

Web

January 27, 2021

Documentaries, videos and podcasts

Title
Date
Link

How Haptik enabled customer support automation for the World's 3rd largest Telecom

July 23, 2020

Companies

Company
CEO
Location
Products/Services

News

Title
Author
Date
Publisher
Description
Haptik
April 8, 2021
www.prnewswire.com:443
/PRNewswire/ -- Jio Haptik Technologies Limited, one of the world's largest conversational AI companies and a subsidiary of Reliance Jio Platforms, today...
Haptik
March 8, 2021
www.prnewswire.com:443
/PRNewswire/ -- Jio Haptik Technologies Limited, one of the world's largest conversational AI companies and a subsidiary of Reliance Jio Platforms, today...
Haptik
February 25, 2021
www.prnewswire.com:443
/PRNewswire/ -- Jio Haptik Technologies Limited, a subsidiary of Reliance Jio Platforms, today announced the launch of its new product Buzzo, an AI-powered...
Haptik
February 2, 2021
www.prnewswire.com:443
/PRNewswire/ -- Jio Haptik Technologies Limited, one of the world's largest conversational AI companies and a subsidiary of Reliance Jio Platforms, today...
Neha Alawadhi
March 21, 2020
@bsindia
Indian government is tying up with platforms to ensure citizens have access to authentic data and details about the spread of the disease
Paramita Chatterjee
Invalid Date
DealStreetAsia
The deal, when it fructifies, will pave the way for an exit for Times Internet, which is currently Haptik's majority stakeholder.

References

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