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US Patent 9953326 Alert optimization system and method

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Contents

Is a
Patent
Patent

Patent attributes

Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
Patent Number
9953326
Patent Inventor Names
Kathleen L. Plymouth0
Sean H. Murray0
Ashish P. Ajmera0
Date of Patent
April 24, 2018
Patent Application Number
13462406
Date Filed
May 2, 2012
Patent Citations Received
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US Patent 12125039 Reducing false positives using customer data and machine learning
0
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US Patent 11699158 Reducing false positive fraud alerts for online financial transactions
0
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US Patent 11972446 Communication channel or communication timing selection based on user engagement
0
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US Patent 11978064 Identifying false positive geolocation-based fraud alerts
0
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US Patent 11989740 Reducing false positives using customer feedback and machine learning
0
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US Patent 12026716 Document-based fraud detection
0
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US Patent 12073408 Detecting unauthorized online applications using machine learning
0
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US Patent 11687938 Reducing false positives using customer feedback and machine learning
0
...
Patent Primary Examiner
‌
Brian Wilson
Patent abstract

Systems and methods are disclosed for providing alerts to one or more customers at an optimized time and communication channel based on at least customer preferences, transactions, activities, usage patterns, and other information; and for allowing customers to directly respond and communicate feedback to alerts that are provided to complete various account actions, including to “snooze” one or more alerts.

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