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US Patent 9904895 Computer based guest monitoring and identification system and method

Patent 9904895 was granted and assigned to OpenTable on February, 2018 by the United States Patent and Trademark Office.

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Is a
Patent
Patent

Patent attributes

Patent Applicant
OpenTable
OpenTable
Current Assignee
OpenTable
OpenTable
Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
Patent Number
9904895
Date of Patent
February 27, 2018
Patent Application Number
14337588
Date Filed
July 22, 2014
Patent Primary Examiner
‌
Yong Hang Jiang
Patent abstract

A guest monitoring and identification system is shown. The system comprises an RFID carried by a guest and includes therein programmed predetermined data identifying a guest. An activating transmitter transmits a monitoring signal over a designated area to be traversed by a guest having the RFID. A receiver receives from the RFID a transmitted data signal containing the programmed predetermined data identifying the guest. A guest identification and service information processor receives the transmitted data signal. The processor interprets the programmed predetermined data identifying a guest and generates data/information signals providing the name and service profile for an identified guest. A communication device communicates to service staff the name and service profile for an identified guest.

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