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US Patent 9679265 Method and apparatus for real time automated intelligent self-scheduling

Patent 9679265 was granted and assigned to WorkFlex Solutions on June, 2017 by the United States Patent and Trademark Office.

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Contents

Is a
Patent
Patent
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Patent attributes

Patent Applicant
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WorkFlex Solutions
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Current Assignee
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WorkFlex Solutions
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Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
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Patent Number
96792650
Patent Inventor Names
Larry S. Schwartz0
Mitesh D. Desai0
Date of Patent
June 13, 2017
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Patent Application Number
151940230
Date Filed
June 27, 2016
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Patent Citations Received
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US Patent 11763220 Shift design and assignment system with efficient incremental solution
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US Patent 12069062 Apparatuses and methods for regulated access management
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US Patent 11783245 Shift design and assignment system
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US Patent 11783246 Systems and methods for workforce management system deployment
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US Patent 11856140 Predictive communications system
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US Patent 11907969 Predicting outcomes via marketing asset analytics
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US Patent 11948106 Shift design and assignment system with flexible modeling of constraint and cost function
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US Patent 11943391 Method and apparatus for routing communications within a contact center
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...
Patent Primary Examiner
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Alan S Miller
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Patent abstract

A business can use an improved workforce management system which includes capabilities for supporting intraday dynamic staffing. This dynamic staffing can include identifying wages which should be offered to workers to induce them to meet the business' needs, based on, for example, historical information stored in a database. Systems which include dynamic intraday staffing can be run using remote servers and interfaces accessed through various types of devices, such as internet enabled personal computers.

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