US Patent 9571645 Systems and methods for providing a virtual assistant
Patent 9571645 was granted and assigned to Nuance Communications on February, 2017 by the United States Patent and Trademark Office.
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Patent abstract
A method for conducting a call between a caller and an interactive voice response (IVR) system, the caller using a device to conduct the call, the device configured to execute a virtual assistant, the method comprising using the virtual assistant to conduct the call at least in part by influencing the style of information provided to the caller during the call and/or the content of information passed between the device and the IVR system during the call.
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Patent Inventor Names
Andrew D. Mauro0
Holger Quast0
Jean-Guy E. Dahan0
Kenneth W. D. Smith0
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US Patent 09571645 Systems and methods for providing a virtual assistant US Patent 9571645 Systems and methods for providing a virtual assistant
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Patent Number
095716450
Patent Number
95716450
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Is a
Patent Applicant
Current Assignee
Patent Jurisdiction
Patent Number
095716450
Date of Patent
February 14, 2017
0Patent Application Number
141076220
Date Filed
December 16, 2013
0Official Website
Patent Primary Examiner
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US Patent 09571645 Systems and methods for providing a virtual assistant
Infobox
Is a
Patent applicant
Current assignee
Patent jurisdiction
Patent number
09571645
Date of patent
February 14, 2017
Patent application number
14107622
Date Filed
December 16, 2013
Patent primary examiner
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