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US Patent 9426191 System and method for service specific notification

Patent 9426191 was granted and assigned to Nuance Communications on August, 2016 by the United States Patent and Trademark Office.

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Patent abstractTimelineTable: Further ResourcesReferences
Is a
Patent
Patent

Patent attributes

Patent Applicant
Nuance Communications
Nuance Communications
Current Assignee
Nuance Communications
Nuance Communications
Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
Patent Number
9426191
Patent Inventor Names
Jeffrey Delaney5
Rick Castanho5
Robert Kuszewski5
Robert Mathews5
William Harry Kirtley5
Date of Patent
August 23, 2016
Patent Application Number
13969479
Date Filed
August 16, 2013
Patent Citations Received
‌
US Patent 12137069 System and method of automated communications via verticalization
1
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US Patent 11716295 System and method of automated communications via verticalization
2
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US Patent 11991141 System and method of generating automated communications
3
‌
US Patent 12132698 System and method of generating automated communications
4
Patent Primary Examiner
‌
Backhean Tiv
Patent abstract

A flexible, programmable messaging system and method for associating specific happenings with particular services and users associated with those services is disclosed. The contact means for the users are held in a single database with retrievable historical information regarding the user and/or the service. Users and administrators are defined where the user may exercise a group of predetermine privileges. Users may subscribe and un-subscribe to one or more services. The administrator may exercise more privileges or all the privileges, and the additional privileges will include creating messages related to specific happenings, editing of the billing for the service, editing subscription forms, managing the members of a service and tracking the delivery of message. The presentation pages and the messaging format are arranged using templates with predetermined information and formats that may be programmable. The system is arranged in a client/server arrangement where standard servers can be used. The users administrators, and messaging systems include virtually all forms of communications.

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