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US Patent 9356896 Automated announcement-and-bulletins system
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Patent
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Date Filed
May 21, 2013
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Date of Patent
May 31, 2016
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Patent Application Number
13899482
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Patent Citations Received
US Patent 12126584 Contact center messaging
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US Patent 11748711 Management device, management method, and management program
US Patent 11757999 Thick client and common queuing framework for contact center environment
US Patent 11979464 Thick client and common queuing framework for contact center environment
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US Patent 12028485 Integrated representative profile data in contact center environment
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US Patent 12120270 Monitoring representatives in a contact center environment
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US Patent 11671388 Contact center messaging
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US Patent 11706344 Monitoring representatives in a contact center environment
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Patent Inventor Names
Mary Jesse
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Steven Michael Knox
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Patent Jurisdiction
United States Patent and Trademark Office
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Patent Number
9356896
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Patent Primary Examiner
Tu Nguyen
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