US Patent 9324324 Adaptive telephone relay service systems

Adaptive telephone relay service systems. Embodiments herein provide technical solutions for improving text captioning of Captioned Telephone Service calls, including computer systems, computer-implemented methods, and computer program products for automating the text captioning of CTS calls. These technical solutions include, among other things, embodiments for generating text captions from speech data using an adaptive captioning service to provide full automated text captioning and/or operator assisted automated text captioning, embodiments for intercepting and modifying a calling sequence for calls to captioned telephone service users, and embodiments for generating progressive text captions from speech data.