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US Patent 8671146 Presence aware notification for information technology management

Patent 8671146 was granted and assigned to Microsoft on March, 2014 by the United States Patent and Trademark Office.

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Patent abstract

Systems and methods for information technology (IT) management, utilizing presence aware notification, are disclosed. In an implementation, the method includes receiving availability or online status of one or more users at an IT management server. The IT management server queries a monitoring database for one or more alerts. The one or more alerts are sent to the one or more users based on respective availability or online status.

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