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US Patent 8379832 Universal queuing for inbound communications

Patent 8379832 was granted and assigned to Fonality on February, 2013 by the United States Patent and Trademark Office.

OverviewStructured DataIssuesContributorsActivity
Is a
Patent
Patent
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Current Assignee
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Fonality
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Date Filed
May 3, 2007
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Date of Patent
February 19, 2013
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Patent Application Number
11800302
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Patent Citations Received
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US Patent 12126584 Contact center messaging
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US Patent 11757999 Thick client and common queuing framework for contact center environment
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US Patent 11979464 Thick client and common queuing framework for contact center environment
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US Patent 12028485 Integrated representative profile data in contact center environment
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US Patent 12120270 Monitoring representatives in a contact center environment
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US Patent 11671388 Contact center messaging
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US Patent 11706344 Monitoring representatives in a contact center environment
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Patent Inventor Names
Christopher M. Lyman
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Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
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Patent Number
8379832
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Patent Primary Examiner
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Antim Shah
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