Patent attributes
Methods for assisting email users manage email messages received in an email account. An event is triggered by an action performed by an email user with respect to an email message in an email account. The event identifies an entity associated with the email message (e.g., sender address, domain, keyword, etc.). A determination is made whether to assist the user manage their email based on a heuristic. The heuristic assigns weights based on prior events associated with the same entity to determine whether the user is interested in receiving emails from the sender. Based on the heuristics, the method may add the sender to the user's block-list or unsubscribe the user from a mailing list.